Personal Travel Planner - Remote

Qualifications for best candidates should include:

• Demonstrated professional sales experience, including upselling, and lead conversion consistency in high volume environment
• Driven active seller, focused on closing sales and providing impactful benefits to all guests
• Strong work ethic, professionalism, and high level of integrity, emphasis on team mentality
• Commitment to providing exceptional guest service, going beyond expectations
• Ability to manage multiple guest requests simultaneously, and maintain timely responses
• Reliable home office environment with internet speeds of at least 100 Mbps

Additional Skills desired :

• Excellent phone presence and interpersonal communication
• Strong organizational and multitasking abilities
• Attention to detail and follow-through
• Ability to build rapport and long-term guest relationships
• Comfort working in a fast-paced, performance-driven environment

• Consult with guests to understand travel preferences, needs, and expectations
• Actively sell and coordinate planned itineraries ranging from straightforward bookings to complex travel plans on preferred vendor partners
• Manage inbound leads and guide guests through the booking process from inquiry to post-travel follow-up
• Stay informed on destinations, products, and promotions and apply knowledge to enhance guest interactions
• Collaborate with internal teams and travel partners to ensure seamless travel arrangements
• Maintain accurate records and documentation for all guest interactions
• Represent Pavlus Travel professionally and foster long-term guest loyalty through Referrals