We are seeking a dedicated Personal Lines Customer Service Representative to join our team.
The successful candidate will possess:
- Strong negotiation skills
- In-depth knowledge of personal lines insurance products
- Excellent client management skills
- Exceptional communication and interpersonal abilities
- A proactive approach to problem-solving and client service
- The ability to work collaboratively in a team-oriented environment
- P&C Insurance License is preferred but not necessary
Salary Range: $18.00 - $21.00 per hour
Hourly Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Disability Insurance
Hands on Training
Mon-Fri Schedule
Retirement Plan
Evenings Off
Responsibilities
The ideal candidate will be responsible for:
- Establishing working relationships with clients, potential clients, and the companies we represent through phone, email, and written correspondence
- Supporting teammates with follow-up for clients and prospects
- Researching and resolving coverage questions
- Promptly responding to client needs either on the phone or electronically
- Maintaining client files and processing routine correspondence between our agency and the client or company, both in paper records and across our various software programs
- Cultivating new opportunities and offering additional lines of insurance through consultative selling
- Assisting with other office duties as they arise and are needed
If you are a motivated and skilled Personal Lines CSR looking to join a dynamic team, we encourage you to apply.
P&C Insurance License preferred but not necessary
Please submit your resume and cover letter to kesner@kes-ins.com or visit our website at kesnerins.com to learn more about this exciting opportunity.
We look forward to welcoming you to our team!