Personal Lines Customer Service Manager

Associated Insurance Agencies

Westerville, OH

JOB DETAILS
SKILLS
Claims Processing, Customer Relations, Customer Service Management, Customer Support/Service, Dental Insurance, Detail Oriented, Documentation, Health Insurance, Insurance, Policy Development, Sales Management, Team Player, Training/Teaching, Vision Plan
LOCATION
Westerville, OH
POSTED
30+ days ago
Benefits:
  • Competitive salary
  • Dental insurance
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Join Our Team at Associated Insurance Agencies – Celebrating 100 Years of Excellence!


At Associated Insurance Agencies, we're proud to be celebrating a century of delivering superior, cost-effective insurance solutions tailored to meet the ever-evolving needs of our clients. We’ve built long-standing partnerships with leading insurance carriers and fostered a supportive culture where our employees grow both professionally and personally—all while enjoying financial stability.


Now, we’re excited to get to know you.


We’re seeking an energetic, self-motivated Personal Lines Account Manager to join our team in Westerville, Ohio. If you enjoy helping people, take pride in your attention to detail, and thrive in a collaborative environment, we’d love to hear from you.


What You’ll Do:


  • Provide excellent service by responding to customer inquiries via phone and email

  • Quote and write personal lines policies

  • Assist clients with policy changes and updates

  • Support customers during the claims process

  • Process payments and documentation accurately

Note: An active Ohio Property & Casualty license is required for this position.


What We’re Looking For:


  • Strong sense of accountability and client focus

  • Ability to adapt in a fast-paced environment

  • Attention to detail and a proactive mindset

  • A coachable, team-oriented attitude with a positive outlook

Why Work With Us?


  • Family-oriented, close-knit team culture

  • Competitive benefits including company paid health insurance
  • Vision & Dental insurance
  • Bonus opportunities
  • Earn paid time off after 90 days
  • 37.5 hour work week with full one-hour lunches-work life balance is real!
  • Opportunity to make a meaningful impact

  • Friendly and supportive colleagues

  • Long-term stability in a respected, 100-year-old company

If you're ready to bring your passion for service and insurance expertise to a company that values your growth and contributions, send us your resume today!


About the Company

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Associated Insurance Agencies