Billing Records, Communication Skills, Data Quality, Detail Oriented, Developmental Disabilities, Documentation, Driver's License, Employee Relations, Funding, Health Plan, Internet Service Providers, Leadership, Maintain Compliance, Microsoft Excel, Microsoft Word, Multitasking, Needs Assessment, Nursing, Organizational Skills, Psychology, Quality Assurance, Quality Management, Regulatory Compliance, Regulatory Requirements, Retirement Plan, Social Work, State Laws and Regulations, Team Player
Salary: $55,000
Hours: Monday-Friday; 9:00 AM-5:00 PM
In this role, you will partner with interdisciplinary teams, leadership, families, and community stakeholders to ensure person-centered plans accurately reflect each individual's strengths, goals, preferences, and support needs while maintaining compliance with state and regulatory requirements.
What You'll Do
- Lead and coordinate the full Person-Centered Planning (PCP) process for individuals receiving services
- Facilitate annual, interim, and preparation meetings related to PCP development and implementation
- Ensure person-centered plans meet COMAR, LTSS, and agency compliance standards
- Collaborate with leadership to identify funding and service needs for individuals supported
- Monitor and maintain accurate documentation and electronic records within agency systems
- Review service authorizations and ensure alignment between approved services and LTSS documentation
- Support implementation of Individual Support Plans (ISP) and related program updates
- Partner with nurses, behavior support teams, day program staff, house managers, and leadership teams to ensure coordinated care
- Monitor data accuracy, billing documentation, and service implementation
- Assist with behavior plan coordination and restriction authorization processes
- Train supervisors and designated staff on PCP implementation and ISP documentation requirements
- Participate in meetings, committees, audits, and quality improvement initiatives
- Maintain strong communication and professional relationships with staff, families, and external stakeholders
What We're Looking For
- Bachelor's degree in Education, Psychology, Social Work, Human Services, or a related field
- Master's degree preferred
- Minimum of 2-4 years of experience in program development, service coordination, or implementation
- Experience supporting individuals with intellectual and developmental disabilities preferred
- Strong organizational skills and attention to detail
- Experience with electronic documentation systems and data entry
- Proficiency in Microsoft Word and Excel
- Ability to manage multiple priorities while maintaining compliance and accuracy
- Strong communication and collaboration skills
- Valid driver's license with an acceptable driving record
Why Join Chimes?
Why You'll Love Working Here
- Medical plans starting at $6.90/month (Day 1 coverage)
- Dental and vision insurance
- Life and disability insurance
- Generous paid time off
- 403(b) retirement plan with employer match
- Paid training and tuition assistance
- Tickets at Work
- Employee referral bonuses and recognition programs
- Clear pathways for growth and advancement
Join a team where your work truly matters and where every day is an opportunity to help others achieve their "good life."
Apply today to join the Chimes International team.
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