Permit Technician

Summary

• We''re looking for the immediate hire of Building Permit Technician who is highly motivated, detail-oriented, and team player.

• Primary duties will include assisting homeowners, contractors, or others applying for a permit with the routine and technical information related to the issuance of building permits;

• That may include routine building code requirements and ordinances;

• Assist the public in completing applications and other required forms.

• The positions are office based and may require sitting or standing for long periods of time.

Essential Duties and Responsibilities

• Provides information and guidance to the general public regarding application procedures for all types of building permits.

• Reviews permit applications for provisions of all required information and/or documentation.

• Distributes applications for necessary reviews.

• Monitors progress of permit review.

• Verifies completion of all required reviews, and notifies applicant of approved permit.

• Serves as liaison between reviewing agencies and applicant.

• Performs specialized processing functions for permits.

• May be assigned as special liaison with high volume customers.

• Tracks permit through inspection process to advise customer of status, problems, and final approval.

• Maintains building permit packets with detailed files of official records pertaining to the process.

• Addresses public records requests.

• Answers phones and assists customers at the counter.

• Handles customer questions and issues regarding permit requirements; refers technical questions to appropriate staff, and advises customer of action taken as necessary.

• May include image documents using small and large-format scanners.

• Maintains confidentiality of records.

• May be assigned to other office locations based upon operational needs.

• Attends work on a regular and consistent basis.

• Performs other related duties and tasks as necessary or as assigned.

• NOTE: Management retains the discretion to add to or change the duties of the position at any time.

Education and/or Experience

• Graduation from high school or possession of a GED and three (3) years of general clerical experience to include a minimum of two (2) years in strong customer service.
• A comparable amount of education, training, or experience with related job skills may be substituted for the minimum requirements.
• The preferred candidate will have a minimum of two (2) years of experience in construction, building, or permitting.
• Experience working with permitting type software is a plus.
• Knowledge of basic land development and construction permit requirements.
• Knowledge of general permit processing and procedures.
• Knowledge of County offices and functions.
• Knowledge of land development and construction terminology.
• Able to deal with the public in a professional, courteous manner.
• Able to accurately answer questions and resolve problem situations or refer to appropriate office.
• Able to follow check lists and recognize different types of required exhibits and plans.
• Hands-on experience with desktop computer applications.
• Skilled in the use of various office equipment.
• Able to work under stressful conditions.
• Able to interact effectively with others,
• Must be able to commute to other office locations base upon operational needs.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Primarily sedentary work requiring sitting, bending, stooping, kneeling, and standing. Able to move about an office.
• Able to lift and carry up to 10 pounds.
• Able to look at a computer screen for long periods and operate computer keyboard, and other office equipment requiring repetitive hand movement.
• Able to speak, hear, and see.
• Finger dexterity.
• Visual Acuity (peripheral vision, depth perception) to operate motorized vehicles.
• The work environment of this job is primarily inside work.
• Able to perform shop math including fractions, percentages, ratios, multiplication, subtraction, division.
• Able to read and comprehend instructions, reports, permits, applications.
• Able to speak clearly and concisely.
• Able to write detailed information and data in clear and proper English.