Permanent Supportive Housing Manager

Do you believe that housing is the foundation for stability, dignity, and opportunity?

Are you passionate about building partnerships and programs serving all community members, including those experiencing homelessness and individuals with mental health, behavioral health, and other barriers?

Do you enjoy building partnerships and turning complex challenges into meaningful solutions?

If so, Self-Help Enterprises (SHE) may have the perfect opportunity for you.

Self-Help Enterprises has an opening for a Permanent Supportive Housing (PSH) Manager. The PSH Manager will work on affordable housing development projects, relationship development, and the coordination of specific PSH services throughout the eight-county service territory. The PSH Manager will be a crucial link between rental housing project design in predevelopment, including space for resident services, feedback on unit configuration as it pertains to serving formerly homeless populations, furnishings, etc. Additionally, this position will build relationships with coordinated entry systems and/or Continuum of Care organizations and will also track State and Federal policy pertaining to PSH best practices, policies, procedures, and funding guidelines and regulations. This position will serve to advance Self-Help Enterprises’ efforts to provide meaningful housing opportunities to all community members, including those experiencing homelessness and individuals with mental health, behavioral health, and other barriers to securing housing and remaining successfully housed.

• Support and influence affordable housing development projects during predevelopment
• Build and sustain partnerships with Continuums of Care, coordinated entry systems, and service providers
• Coordinate and oversee resident and behavioral health services in PSH communities
• Track and apply State and Federal policy, funding requirements, and best practices
• Identify, develop, and maintain relationships with key PSH partners, including:
  • Continuums of Care
  • County Health and Human Services (Behavioral Health)
  • Coordinated entry systems
  • Housing authorities and community-based organizations
• Represent SHE in community meetings and regional efforts to address homelessness
• Serve as a liaison between SHE, partners, and public agencies
• Coordinate and oversee resident and behavioral health services in PSH communities
• Develop procedures for effective coordination between service providers, counties, and property management
• Ensure services align with housing-first, low-barrier, and trauma-informed approaches
• Support or lead staff and/or service providers delivering services at PSH sites
• Provide input during predevelopment on:
  • Unit configuration for PSH populations
  • Resident service space design
  • Furnishings and welcome home kits
• Collaborate with Project Managers and design professionals to integrate service needs into project design
• Serve as a liaison between Real Estate Development and Asset Management
• Identify funding opportunities and support or lead grant writing and reporting
• Oversee or assist with contracts, MOUs, and service agreements, including:
  • Service plans
  • Leveraged services and in-kind commitments
  • County-supported services (e.g., No Place Like Home)
• Support the development and management of program budgets
• Track and interpret State and Federal PSH policies, regulations, and funding guidelines
• Apply best practices such as housing first and low-barrier housing
• Contribute to policy discussions and regulatory feedback when appropriate
• Develop and/or oversee systems to track program outcomes and performance
• Prepare reports, proposals, and presentations for leadership, funders, and partners
• Use data to support program evaluation and continuous improvement
• Provide leadership and support to staff and program operations
• Ensure compliance with SHE policies, funder requirements, and quality standards
• Maintain strong communication with internal teams, partners, and stakeholders
• Contribute to strategic planning and program growth

We’re looking for someone who:

• Is passionate about serving individuals and families experiencing homelessness
• Has experience working in homeless services, affordable housing, or social services
• Can build strong partnerships across multiple systems and agencies
• Is a strong communicator, both written and verbal
• Can problem-solve creatively and navigate complex situations
• Is organized, detail-oriented, and able to manage multiple projects and deadlines
• Is comfortable working with sensitive populations and maintaining confidentiality
• Is a self-starter who can work independently and as part of a team
• Bachelor’s degree in Social Work, Public Administration, Urban Planning, or related field (or equivalent experience)
• At least 2+ years of experience in homeless services, affordable housing, or related field
• Experience coordinating programs, services, or partnerships

Preferred Experience

• Crisis intervention experience
• Familiarity working with individuals experiencing:
  • Homelessness
  • Substance use challenges
  • Mental or behavioral health conditions
  • Trauma
• Knowledge of coordinated entry systems and Continuums of Care
• Experience with grant writing, contracts, or public funding
• Strong computer skills (Word, Excel, Outlook, PowerPoint, etc.)