Elyn Salvador | Virtual Recruiter's Assistant
P: (813) 337 6677 | E: elyn@alliedsearchpartners.com
Schedule a Meeting: https://calendly.com/elyn-alliedsearchpartners/30min
Job Description
Job Title: Permanent Office Manager
Location: Berwyn, PA
Job Summary: The ideal candidate will be the first point of contact for our clients, providing exceptional customer service while managing administrative tasks. This role requires a blend of strong communication skills, office management experience, and proficiency in various software applications.
Job Responsibilities:
- Greet patients warmly and ensure a welcoming environment
- Manage all front desk activities including scheduling, patient check-in/check-out, and answering phones
- Coordinate appointment bookings, cancellations, and rescheduling efficiently
- Verify insurance eligibility and obtain necessary authorizations prior to appointments
- Collect and process patient payments and co-pays
- Oversee day-to-day operations of the front office
- Maintain patient records and ensure HIPAA compliance
- Train, supervise, and evaluate front office staff
- Implement and improve administrative processes to enhance patient flow and efficiency
- Address patient inquiries, concerns, and complaints professionally and promptly
- Provide accurate information regarding treatments, billing, and insurance
- Facilitate excellent communication between patients, providers, and staff
- Coordinate with billing personnel or third-party services
- Ensure accurate entry and processing of patient data, insurance claims, and billing
- Help with patient's treatment plans provide options and secure payment
- Follow up on outstanding claims and accounts receivable
Requirements:
Experience: Dental office and dental software experience.