Basic Life Support (BLS), Contract Review, Cost Control, Cross-Functional, Documentation, Emergency Care, Healthcare Management, Hospital, Identify Issues, Lean Manufacturing, Maintain Compliance, Operational Improvement, Organizational Skills, Performance Management, Performance Metrics, Problem Solving Skills, Project/Program Management, Quality Assurance, Quality Management, Regulations, Regulatory Compliance, Total Quality Management (TQM)
GENERAL SUMMARY
This position is for the Blue Cross Blue Shield MEDIC (Michigan Emergency Department Improvement Collaboration) Program.
Hybrid position with remote and onsite work located at Providence Novi Hospital.
Monday - Friday, 8am - 4:30pm, No Weekends
Responsibilities
- Organizes and coordinates performance improvement program activities and workflow.
- Collaborates with multidisciplinary team on problem identification and resolution, cost containment issues, implementation of new services and systems/ performance measures.
- Researches, develops/acquires and implements improvement systems, methodologies and tools to improve operations.
- Collaborates with Leaders to develop and revise screening indicators.
- Provides on-site training and follow-up for performance improvement teams.
- Performs regulatory documentation preparation, submission, and maintenance.
- Ensures compliance with regulatory and accreditation requirements.
- Assists in policy, procedure and contract review process.
- Coordinates quality improvement initiatives.
Education / Experience
High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Nursing degree highly preferred.
3-5 years of clinical experience preferred
Emergency Department experience preferred
Previous experience with Quality Improvement and project management a plus
Previous BCBS CQI experience preferred
Licensure / Certification / Registration
- BLS Provider preferred. American Heart Association or American Red Cross accepted.
- Certification specializing in Lean Healthcare Mgmt. preferred.
Additional Information
- Organization: Henry Ford Providence Hospitals
- Department: HFPSH Total Quality Management
- Henry Ford Health Location: Henry Ford Providence Novi Hospital
- Shift: Day Job
- Union Code: Not Applicable