Acute Care, Business Development, Case Management, Clinical Assessment, Clinical Facilities, Computer Skills, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Health Plan, Healthcare, Hospital, Hospital Administration, Leadership, Market Share, Marketing, Medical Diagnosis, Needs Assessment, Occupational Therapy, Outbound Marketing, Patient Assessment, Patient Care, Patient Education, Physical Therapy, Problem Solving Skills, Process Management, Registered Nurse (RN), Sales, Sales Support, Speech and Language Pathology, Staff Training, Strategic Planning
Overview
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Baylor Scott & White Inpatient Rehabilitation Hospital
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A joint venture partnership between Select Medical & Baylor Scott and White
Location: Dallas, TX
Per-Diem Clinical Liaison (RN, OT, PT, or SLP)
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A day in the life
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You'll advocate for referred patients in the pre-admission process by collaborating with clinical teams to assess patient needs. You will serve as a resource for healthcare professionals through fostering relationships within medical facilities. With clinical expertise and problem-solving skills, you'll also coordinate care plans with physicians and families. Additionally, you will facilitate patient transfers and address barriers to accessing specialized post-acute care.
Responsibilities
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Position Summary
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In this highly visible, challenging, and rewarding position, you will assume a leadership role, developing and nurturing professional relationships with case managers, physicians, and clinicians in acute care hospitals; educating staff, patients, and families regarding rehabilitation services provided by our rehabilitation hospital. In addition, you will assess patients with rehab diagnosis, on-site at referring hospitals, for admission to the rehab hospital and manage the referral process.
Specific Duties
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- Creates target lists of contacts and decision makers in assigned hospitals.
- Develops relationships, provides excellent customer service, and educates referral sources on services provided by the hospital.
- Demonstrates positive referrer satisfaction and account retention.
- Educates potential patients and families on acute rehabilitation and the benefits of program(s).
- Distributes collateral materials appropriately.
- Supports Sales and Marketing through educational programs, tours, meetings, etc. in assigned hospitals.
- Develops strategies to grow market share in core business lines in assigned hospitals.
- Creates quarterly goals and objectives and submits to supervisor.
- Works with VP/Director Business Development to identify opportunities for expansion of strategic business initiatives.
Qualifications
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Minimum Qualifications
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- Current and valid state licensure or eligibility for state licensure as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language Pathologist required.
- Multi-state licensure is required based on geographical territory.
Preferred Experience
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- Two years of related experience working in a clinical healthcare setting or previous experience working in a clinical liaison role are preferred.
- Demonstrated competency with the preadmission process, including assessments and relationship building in a rehabilitation setting or in another post-acute care setting, is preferred.
- Proven track record in sales and marketing with at least one year of experience in a related position preferred.
- Demonstrated computer proficiency.
- Must exercise sound judgment in handling the professional/confidential nature of health care sales.
Why Join Us
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Start Strong: Extensive orientation program to ensure a smooth transition into our setting.
Opportunity for Advancement: Demonstrate your skills and dedication, which could lead to potential full-time opportunities.
Foster Well-being: We offer benefits that support the financial, work/life, and emotional well-being of you and your family members.
Part-time/Per Diem positions are eligible for 401(k) after reaching 1,000 hours within their first anniversary or subsequent calendar year.
We also offer our employee assistance program to part-time employees.
Your Impact Matters
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Join a team of over 44,000 committed to providing exceptional patient care.
Equal Opportunity Employer, including Disabled/Veterans
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Select Medical Corp
Superior quality and care. Compassion and Respect. Results oriented. Teamwork. Resourcefulness. These are the core values upon which Select Medical was built. Since its founding in 1996, Select Medical has passionately focused on providing superior, patient-centered care that improves quality of life.Co-founded by Rocco Ortenzio and Robert Ortenzio, Select Medical began as a regional provider of outpatient physical rehabilitation. Contract therapy was added to the company's specialized health care offerings in 1997, and was quickly followed by the introduction of long-term acute care in 1998. In 1999, Select Medical made one of its largest acquisitions by purchasing NovaCare Physical Rehabilitation and Occupational Health. In three years, Select Medical had grown from a small start-up into a diversified health care company with a national presence. This progressive yet responsible growth was one attribute that led to the company's recognition as one of the Best Managed Companies in America by Forbes magazine.