Per Diem Associate Patient Care Coordinator at UnitedHealth Group
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Per Diem Associate Patient Care Coordinator
Waukesha Wisconsin
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Per Diem Associate Patient Care Coordinator
Requisition number 2325714
Job category Healthcare Delivery
Primary location Waukesha WI
Date posted 04202026
Overtime status Non-exempt
Travel No
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750 SIGN ON BONUS FOR EXTERNAL APPLICANTS
Explore opportunities with Optum in strategic partnership with ProHealth Care.
ProHealth Care is proud to be a leader in health care services serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills compassion and innovation. Be part of a collaborative environment that strives for excellence nurtures respect and ensures high-quality care delivery to our patients. Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind Caring. Connecting. Growing together.
Pewaukee Campus part of Optum has an immediate opening for a friendly patient focused and detailed oriented Per Diem Associate Patient Care Coordinator to join our team.
The Per Diem Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial clinical and service goals.
Supports patient care delivery in.
This position covers the emergency department admitting switchboard and information desk areas in a variety of shifts.
This position is per diem. Employees are required to have flexibility to work 2 shifts per pay period 1 weekend per calendar month 2 holidays per year.
Locations
Primarily at 725 American Ave Waukesha WI 53188 with opportunity to cross train at the following
240 Maple Ct Mukwonago WI 53149
791 Summit Ave Oconomowoc WI 53066
Hours
Hours are as needed must be open to working 1st 2nd & 3rd shift
Primary Responsibilities
Greets visitors and patients in person or communicates by telephone or video conferencing upholding excellent customer service
Enters and updates patient demographic and financial information ensuring the patient is fully registered as early in the process as possible
Obtains appropriate applications and forms confirming signatures are on file. Photocopies scans documents as needed
Provides patients with financial responsibility information and collects patient liabilities documents amount in the appropriate fields and balances the cash box daily
Works with partnering departments Financial Counseling Scheduling Financial Clearance and clinical areas to ensure all aspects of the patients encounter are completed as needed
Provides wayfinding instructions and assists with hospital information as requested
Coordinates patient admission needs bed assignments and tracking boards where applicable
Meets or exceeds audit accuracy standards. Works worklists and error reports timely and proactively seeks assistance to resolve as needed
May perform other duties upon request
What are the reasons to consider working for UnitedHealth Group Put it all together - competitive base pay a full and comprehensive benefit program performance rewards and a management team who demonstrates their commitment to your success.
Some of our offerings include
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental Vision Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401k Savings Plan Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee
UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions worldwide. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a diverse team that shares your passion for helping others.
What we do
Gain insights on how we work to help people live healthier lives and help make the health system work better for everyone by watching this video.
https://www.youtube.com/watch?v=5PbNyi2IDkY
Caring. Connecting. Growing together.
Being a part of UnitedHealth Group means working to improve health outcomes for everyone, including yourself. Here is how:
• Caring. Your total health and well-being are important to us. Whatever matters most to you — we have resources to help you be your best at work and at home. The benefits range from free Peloton courses to financial counseling. Learn more about what we offer.
• Connecting. We recognize our collective power to make an impact across our communities because we believe the health of any society is measured by the overall health of its people. Learn more about our culture.
• Growing together. UnitedHealth Group is full of inspiring career stories, and we offer a lifetime of opportunities. Discover all the ways you can learn, grow and develop.