Per Diem Associate Patient Care Coordinator

Per Diem Associate Patient Care Coordinator at UnitedHealth Group

Skip to main content

The UnitedHealth Group Careers website will be undergoing planned maintenance. There will be downtime on Friday March 27th 500 PM Central - Saturday March 28th 500 PM Central.

Blogs

Job seeker resources Login Bookmarked jobs 0

Career areas

Life here

Join our talent community

Search jobs

Clinical ›Corporate and business operations ›Customer and support services ›Early careers›Sales and account management ›Technology and data›Physicians›Advanced practice clinicians›Pharmacy›Behavioral health›Nursing›Medical coding›Clinical support›U.S. ›Ireland & UK ›India ›Philippines ›Culture of Belonging›Employee Benefits›Blog

Job seeker resources Login Bookmarked jobs 0

Career areas

Clinical Physicians Advanced practice clinicians Pharmacy Behavioral health Nursing Medical coding Clinical support

Corporate and business operations Administrative support Consulting Finance and business analytics Legal and compliance Marketing and communications People team Project management

Customer and support services Billing Claims Customer Service Data entry Early careers

Sales and account management Account management Sales Sales management

Technology and data Artificial intelligence Architecture Business systems analysis Data analytics Data engineering Data science Network infrastructure Product management & development Security and risk Software engineering

Life here

U.S. Culture of Belonging Employee Benefits Military Fellowship Program

Ireland & UK Culture of Belonging Employee Benefits

India Culture of Belonging Employee Benefits

Philippines Culture of Belonging Employee Benefits

Join our talent community

Open search form

Keyword or job number Location Go

Explore remote jobs Pursue your passion and potential

Per Diem Associate Patient Care Coordinator Dedham Massachusetts Apply Internal apply Bookmark job

Jump to Our values Job description Benefits Testimonial Awards & recognitions Related content

Caring. Connecting. Growing together.

With these values to guide us our people are committed to making a meaningful difference in the lives of those we are honored to serve.

Integrity Compassion Inclusion Relationships Innovation Performance

Per Diem Associate Patient Care Coordinator

Requisition number 2344219 Job category Healthcare Delivery Primary location Dedham MA Additional locations Weymouth Massachusetts Date posted 04162026 Overtime status Non-exempt Travel No

Share this job Facebook X LinkedIn Email

Optum is a global organization that delivers care aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care pharmacy benefits data and resources they need to feel their best. Here you will find a culture guided by diversity and inclusion talented peers comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Under direction the Per Diem Associate Patient Care Coordinator delivers excellent customer service and support to patients clinicians and technologists with primary responsibility for answering phones scheduling and managing appointments including appropriate follow-up appointments and conducting outreach calls on behalf of the radiology department. Able to work independently by demonstrating a high level of competence in all support roles. Works to improve radiology clinical and clerical operations through coordination of contact between technologists patients and referrals outside the unit.

Location Will be providing coverage at both locations below 1 Lyons St. Dedham MA 51 Performance Dr. Weymouth MA

Schedule This is a per diem role will be working on an as needed basis only to provide coverage when needed. Will need to have flexibility to work an 8-hr shift between the business hours of Monday - Friday 8am - 8pm Sat & Sun 7am - 330pm

Department Mammography

Primary Responsibilities Helps manage patient flow access and scheduling for technologists to optimize patient appointment availability. Helps determine urgency and priority of emergent add on exams Schedules appointments for patients optimizing patient appointment availability Assists patients with referral processing and communication with other departments. Performs outreach to patients for appropriate follow-up appointments. Determines urgency and priority of patient appointments Appropriately schedules exams procedures accordingly Verifies patient insurance coverage and demographic information and collect co-pays and deductibles from patients who are having imaging exams in accordance with insurance programs Makes appointment reminder phone calls as needed Processes patient requests for copies of images CD in accordance with Atrius standard for release of patient information Manages the patient flow within the department by adhering to the department check-in process Monitors referral work queue reports and provide necessary outreach for all open active referrals. Closes referrals when appropriate May be required to monitor scheduling requests and schedules appointment requests accordingly May assist with the checkout function and appropriately book follow up appointments per department guidelines Perform image sharing functions including but not limited to assuring availability of radiographs for medical appointments coordinating previous imaging acquisition from other institutions and assisting in downloading CDs to patients EMR PACS. Utilizes the Radiology Information System to verify and maintain correct demographic information in PACS Appropriately tracks internal as well as external facility images that enter and leave the department per department policies Assists in the communication of results to outside providers by faxing andor routing per department protocol Ensures that waiting room is maintained and orderly Assists with training and orientation of new radiology support staff Provides back-up coverage for other support staff as needed Provides Imaging radiology support staff coverage at various locations within the region as needed Assists in resolving minor patients concerns and complaints as appropriate Performs other duties as assigned Accesses only the minimum necessary protected health information PHI for the performance of job duties. Actively protects the confidentiality and privacy of all protected health information they access in all its forms written verbal and electronic etc. taking reasonable precautions to prohibit unauthorized access. Complies with all Atrius Health and departmental privacy policies procedures and protocols. Follows HIPAA privacy guidelines without deviation when handling protected health information

Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications High School