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Peer Support Specialist | Mobile Crisis

AW Holdings LLC dba Benchmark

Coeur d'Alene, ID

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Addiction Counseling, Auto Insurance, Background Investigation, Behavioral Health, Benchmarking, Business Skills, CPR Certification, Campaigns, Coaching, Community Health, Community Programs, Community and Social Services, Corporate Policies, Crisis Intervention, Developmental Disabilities, Documentation, Driver's License, Early Intervention, First Aid, Healthcare, High School Diploma, Interpersonal Skills, Organizational Skills, Psychiatry and Mental Health, Safety/Work Safety, Social Sciences, Staff Training, Team Player, Time Management, Training/Teaching
LOCATION
Coeur d'Alene, ID
POSTED
16 days ago
DescriptionSince 1960, Benchmark has been connecting people and potential. We are committed to empowering those we serve to live as independently as possible, be included in their communities, and reach their full potential. This mission extends to our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences, perspectives, and strengths of our employees. We believe we are stronger, better, and more effective in our pursuits when we create space for everyone to be their authentic selves.Benchmark Human Services has grown to become one of the most respected leaders in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health. We work with people of all ages at home, at work, and in the community through residential programs, employment services, crisis response, early intervention, and more. View our 65 Years of Stories campaign to learn more about the impact Benchmark employees have made across the country.In Idaho, our Mobile Response Team (MRT) provides 24/7 crisis response to youth and adults in mental health, behavioral health, and suicidal crisis throughout regions 1 and 2. We respond in the community in teams of two: a peer support specialist paired with an affiliate clinical staff member. We are looking for Peer Support Specialists to meaningfully engage with various clients and families, provide deescalation and support to them during crisis, and connect them to resources and community-based services as needed. Schedule:8p Thursday - 8a Friday8p Friday - 8am Saturday8p Saturday - 8a Sunday*Plus a 4-hour float shift of outreach/shift coverage/documentationFT BENEFITS:Medical, Dental and Vision insurancePTO + Sick Time401k w/ company matchTuition reimbursementLife InsuranceEmployee DiscountsAdvancement opportunitiesand more!GENERAL RESPONSIBILITIES:Peer Specialists will generally take the lead on engagement and may also conduct non-clinical assistance by providing support beyond the resolution of the immediate crisis. Must be willing to flex schedule according to the needs of the individual and mobile crisis team.ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:Comply with all standards to ensure the health, safety and respect of individuals we serveAct as a member of the MRT as scheduled and neededProvide crisis follow-up services within 72 hours of crisis dispositionComplete face-to-face or telephonic follow-up with individuals, as assigned, after crisis responseEnsure individuals are linked with appropriate follow-up psychiatric, substance use, social, medical services and/or community resources before dischargeComplete documentation as required by Benchmark Human Services or state and federal regulationsAssist in the completion of safety plans, as directed by the clinician.Attend advocacy and community meetings in the region to provide education regarding mobile crisis servicesAssist the individual in identifying resources for recoveryAttend all scheduled training and staff meetingsAssist with crisis response as required, including face-to-face response within an average of 60 minutesReport any suspected abuse, neglect or exploitation to supervisor or department headCommunicate needs of the individual, regarding social determinants of health to supervisorOther duties as assignedKNOWLEDGE, SKILLS AND ABILITIES:Required Knowledge:Knowledge of standards and organization policies and proceduresKnowledge of health care privacy and confidentiality rulesKnowledge of standard health care business practicesRequired Skills:Must possess & demonstrate critical thinking skillsSkillful in use of computers & general office equipmentSkillful in interpersonal communication needed to advocate for individuals, communicate with family members, healthcare professionals, support coordinators and others.Required Ability:Provider manual crisis operations standardsAbility to facilitate a positive atmosphere promoting holistic health, wellness and team cooperationAbility to de-escalate individuals experiencing acute crisis and/or interpersonal conflict.Ability to implement physical crisis intervention procedures when needed.Expectations Regarding Quality and Quantity of Work:Complete all notes/documentation for each Individual accurately and in a timely manner before the end of the work shift.Utilize good judgment in providing treatment for individualsQUALIFICATIONS:Minimum Qualifications:Must have high school diploma or GED.Have lived experience with a minimum of 2 years of continuous recovery from a Serious Mental Illness and/or substance use disorder diagnosisAt least one year of experience working with individuals with mental illness and/or substance-related disorders who are experiencing a behavioral health crisis.Valid driver’s license and auto insurance.Valid CPR and First Aid CertificationsMust be computer literateCertified as a Peer Specialist by at least one of the following credentialing entities:a. Addiction Professional Certification Board as a Certified Recovery Support Practitioner (CRSP) or a Certified Peer Recovery Specialist (CPRS);b. Mental Health Association in Idaho as a Certified Recovery Support Practitioner (CRSP)c. NAADAC, the Association for Addiction Professionals as a National Certified Peer Recovery Support Specialist (NCPRSS);d. Certified Wellness Coache. Community Mental Health Associate certificate.Preferred Qualifications:Bachelor’s degree in social sciences from an accredited college or universityKnowledge of community services and resources relevant to social determinants of healthInterested applicants can apply online at benchmarkhs.com.EEO and Affirmative Action Employer, Veterans, Women and Individuals with Disabilities are Encouraged to ApplyCandidates selected for hire will be required to complete a background check in accordance with company policy and applicable laws.INDDSP

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AW Holdings LLC dba Benchmark