Peer Support Specialist

Recovery doesn't happen alone—it begins with connection, compassion, and hope. The City of Greensboro's BRIDGE (Building Recovery through Intervention, Dignity, Guided Engagement) Program is transforming how our community supports individuals recovering from substance use and overdose by connecting them with peer mentors who understand the journey.

As a Peer Support Specialist, you'll use your lived experience and professional skills to build trust, inspire hope, and help individuals navigate the path toward recovery. Working in partnership with Cone Health and the Office of Community Safety, you'll play a vital role in advancing Greensboro's commitment to compassionate public safety, equitable access to care, and healthier communities.

• Hiring Salary Range:$51,816 – $63,330 annually
• FLSA Status: Non-Exempt
• Job Type: Regular Full-Time

The City of Greensboro offers a comprehensive benefits package designed to support your health, financial well-being, career growth, and work-life balance. Benefits include medical, dental, vision, retirement plans, paid leave, professional development opportunities, and more.

See the City of Greensboro Benefits Book for complete details.

• Monday – Friday 8:00 AM – 5:00 PM

• Change lives by helping individuals begin and sustain their recovery journey.
• Use your lived experience to create meaningful, lasting connections.
• Work alongside hospitals, behavioral health providers, first responders, and community organizations.
• Support innovative approaches to substance use recovery and community wellness.
• Contribute to Greensboro's commitment to being people-centered, resilient, innovative, and equitable.
• Help strengthen public safety through compassionate intervention and coordinated care.

The BRIDGE (Building Recovery through Intervention, Dignity, Guided Engagement) Peer Support Specialist serves individuals referred from Wesley Long Hospital, Moses Cone Hospital, and Behavioral Health Urgent Care following an accidental overdose or while experiencing chronic substance use challenges.

Using a recovery-oriented, trauma-informed approach, you'll provide intensive follow-up, peer support, education, and advocacy to help individuals connect with treatment, housing, healthcare, and other essential resources after discharge.

Working closely with Community Safety staff, healthcare providers, and community partners, you'll help remove barriers to recovery while empowering individuals to build healthier, more stable lives.

Key responsibilities include:

• Build trusting relationships with individuals referred through the BRIDGE Program.
• Provide peer support, encouragement, education, and recovery coaching.
• Conduct community outreach and ongoing engagement.
• Assist individuals with accessing emergency shelter, housing, and supportive services.
• Connect clients with medical care, behavioral health treatment, substance use services, and basic needs resources.
• Assist with applications for Medicaid, disability benefits, food assistance, and other public benefits.
• Provide crisis intervention and supportive guidance as needed.
• Coordinate care with Cone Health, Community Safety staff, Greensboro Police Department officers, and community agencies.
• Participate in interdisciplinary meetings, trainings, and case coordination.
• Maintain accurate documentation and program records in accordance with agency policies and procedures.
• Represent the BRIDGE Program in community meetings and collaborative initiatives.

This position reflects Greensboro's vision of creating a community where every resident has access to opportunity, dignity, and the support needed to thrive.