PCPrinter Break-Fix Field Engineer

Kforce is immediately adding a full-time PC/Printer Break-Fix Field Engineer in support of our nationally recognized, Consumer and Commercial Electronic R&D client in Billings, MT.

Summary: This customer-facing, non-exempt PC/Printer field break/fix position provides a wide range of hardware support and related services specifically to Company's PC Products customers. Products include Laptop, Desktop, RPOS, and Workstation products. This is a fast paced, constantly changing environment that requires positive approaches and demonstrated success at handling multiple stressors. Candidates must be self-contained, resourceful and determined for success.

This is a team-based group of self-starting, technical/mechanical delivery professionals. This ever-changing environment presents each team member with various daily events that educate customers about technology, manage critical service events, and interact with multiple levels of both Company and customer management/teams. These teams are responsible for completely satisfied customers and helping to grow the Company's business in a profitable manner and within budget. It is imperative that the Field Service Rep. understands the financial aspects and business impact of what they deliver, how and why. Typical types of reactive, on customer site, service events include, but are not limited to: Configuring hardware, software and simple network components, install, unit repair, and working with escalation personal performing and assisting in technical action plans to remediate pc/print issues.