PC Technician - Service Desk

TriCom Technical Services LLC

Eden Prairie, MN

JOB DETAILS
SKILLS
Apple Macs, Customer Support/Service, Help Desk, Identify Issues, Mac Operating System, Maintenance Services, Microsoft Product Family, Microsoft Windows Operating System, ServiceNow, Technical Support
LOCATION
Eden Prairie, MN
POSTED
4 days ago

PC Technician - Service Desk

Summary

We are seeking a short-term PC Technician to provide imaging and support for end users. The ideal candidate will have hands-on experience supporting enterprise end-user device deployments and imaging activities across both Windows and macOS environments. Key responsibilities will include device imaging and provisioning, endpoint configuration and deployment support, incident and service request management, and maintaining a positive end-user support experience.

Requirements

  • Experience imaging and deploying Windows and Mac devices.
  • Proficiency with Microsoft Intune for endpoint management and device provisioning.
  • Experience using ServiceNow for ticket management and support workflows.
  • Strong troubleshooting and customer support skills.
  • Ability to work independently and efficiently in a fast-paced IT support environment.

This is a 1-3-month contract with our MN client. Employee benefits include Medical/Dental Benefits, Paid time off, Paid Holidays, and a 401(k) plan (with an immediately vested company match) available through TriCom during the contract period. H-1 B visa sponsorship is not available for this position. No third parties, please.

#LI-JE1

About the Company

T

TriCom Technical Services LLC