Skills Required • Experience deploying and configuring Windows desktop and laptop computers • Basic knowledge of workstation imaging and deployment processes • Experience setting up monitors, docking stations, printers, and peripherals • Strong customer service and communication skills • Ability to follow deployment schedules and written procedures • Basic troubleshooting skills related to hardware, software, and connectivity issues • Ability to work independently and as part of a deployment team • Experience updating tickets and documenting completed work • Ability to lift and move computer equipment as required • Reliable transportation and ability to travel to various locations throughout Maricopa County • Professional demeanor and ability to work with users at all organizational levels Skills Preferred • Experience supporting desktop refresh or hardware deployment projects • Experience using SCCM, MDT, Intune, Autopilot, or similar imaging/deployment tools • Previous enterprise or government IT support experience • Experience with asset tracking and inventory management systems • Experience working in a high-volume deployment environment • Knowledge of Active Directory and basic network connectivity troubleshooting Experience Required • Minimum of three (3) year of experience in desktop support, computer deployment, technical support, or related IT field OR • An equivalent combination of education and related technical experience sufficient to successfully perform the essential duties of the position Experience Preferred • Experience participating in large-scale PC refresh or deployment initiatives • Experience providing onsite technical support in enterprise, government, or public sector environments • Experience working directly with end users in customer-facing technical support roles Experience Preferred Education Required • High School Diploma or GED Other Requirements: • Must possess or have the ability to obtain a valid Arizona driver's license at the time of hire. This position requires the ability to work in a fast-paced, high-volume deployment environment while meeting scheduled rollout timelines and maintaining accurate documentation within ticketing and asset management systems.