Payroll Tax Filing Enablement Project Manager

Job Title: Payroll Tax Filing Enablement Project Manager
Location: Remote
Duration: 03+ Months (Possibility of Extension)

Role Overview

We are seeking a highly organized and execution-oriented Payroll Tax Filing Enablement Project Manager to support the design, documentation, communication, and continuous improvement of tax operations.

This role combines strong project management discipline with the ability to create clear training materials, process documentation, SOPs, communication decks, and Visio process flows.

This individual will serve as a key partner to tax leadership and SMEs, helping bring structure to complex initiatives, facilitating documentation and standardization efforts, and ensuring teams have the tools, training, and communications needed to operate effectively.

The ideal candidate is proactive, detail-oriented, and comfortable turning ambiguity into organized execution.

Key Responsibilities

Project Management & Execution

• Lead and coordinate cross-functional enablement and process improvement initiatives
• Develop and manage project plans, timelines, and deliverables
• Track milestones, dependencies, and risks to ensure timely execution
• Facilitate meetings, document action items, and drive follow-ups

Process Documentation & SOP Development

• Partner with SMEs to document current-state and future-state processes
• Develop and maintain standard operating procedures (SOPs), playbooks, and job aids
• Create Visio process flows and visual documentation to clarify workflows and handoffs
• Establish documentation standards and ensure materials remain current

Training & Communication Materials

• Design and develop training decks, onboarding materials, and reference guides
• Create polished communication materials, including presentations and rollout communications
• Translate complex operational processes into clear, user-friendly content
• Support training delivery and reinforcement of new processes and tools

Operational Enablement & Continuous Improvement

• Identify process inefficiencies and support improvement initiatives
• Drive process standardization and simplification
• Support knowledge management and documentation efforts across teams
• Track progress and outcomes of enablement initiatives

Stakeholder Facilitation & Support

• Partner with leadership, SMEs, and cross-functional teams
• Facilitate working sessions to gather input and align stakeholders
• Support change adoption through structured communication and training
• Act as a dependable operational partner to help move initiatives forward

Required Skills & Experience

• Strong project management and coordination skills
• Experience developing training materials, SOPs, and communication content
• Proficiency in Visio or similar tools for process mapping
• Excellent written and verbal communication skills
• Strong organizational and facilitation skills
• Ability to translate complex concepts into clear documentation

Preferred Qualifications

• Experience in tax operations, payroll, compliance, or shared services environments
• Experience supporting process improvement or transformation initiatives
• Familiarity with change management or enablement functions

Education & Experience

• Bachelor's degree in Business, Finance, Accounting, Operations, Communications, or related field (or equivalent experience)
• 5+ years of experience in project management, operations, enablement, or process documentation roles