Payroll Specialist

We are seeking a detail-oriented and customer-focused Payroll Specialist to support employees and managers by resolving payroll-related inquiries in a fast-paced, high-volume environment. Respond to employee and manager payroll questions via phone, email, and ticketing systems.

Job Title: Payroll Specialist
Location: On Site in Independence, OH
Schedule: Monday - Friday
Salary: $65,000 - $75,000

Payroll Specialist

Join a leading organization in the senior living industry! We are seeking a detail-oriented and customer-focused Payroll Specialist to support employees and managers by resolving payroll-related inquiries in a fast-paced, high-volume environment.

What We Offer

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• Competitive pay and comprehensive benefits.
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• Growth opportunities within a stable and growing organization.
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• Collaborative team environment.
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• The opportunity to make an impact in a mission-driven company serving seniors nationwide.
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Responsibilities of the Payroll Specialist

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• Respond to employee and manager payroll questions via phone, email, and ticketing systems.
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• Research and resolve issues related to pay, taxes, deductions, direct deposit, and timekeeping.
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• Track and manage cases through Salesforce and ensure timely resolution.
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• Partner with HR and other departments to address payroll concerns.
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• Support payroll processing and maintain accurate employee records.
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• Ensure compliance with payroll policies and applicable regulations.
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Qualifications of the Payroll Specialist

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• 2+ years of payroll experience.
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• Experience with ADP payroll systems required.
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• Experience using Salesforce for case management or employee support required.
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• Strong understanding of payroll processes, taxes, and wage and hour practices.
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• Excellent customer service, communication, and problem-solving skills.
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• Ability to manage multiple priorities while maintaining accuracy and confidentiality.
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• Multi-state payroll experience preferred
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