Payroll Service Delivery Analyst

Job Title: Payroll Service Delivery Analyst
Location: San Antonio, TX
Type: Contract
Contractor Work Model: Hybrid – onsite and remote

Responsibilities
• Managing end-to-end payroll processing for employees
• Understand all aspects of payroll in regard to payroll laws and regulations
• Manage workflow to ensure all payroll transactions are processed timely and accurately
• Provide excellent customer service to employees in the areas of compensation, taxes, how to clock in/out, and how to request time off in a timely manner
• Supporting management to improve Payroll processes
• Educate teammates on payroll and timekeeping, policy, processes, and practices to ensure effective execution
• Perform daily payroll operations
• Perform updates to payroll-related data and manage overall payroll workflow
• Ensure timely processing of all new hires, promotions, and terminations
• Analyze and audit payroll data for accuracy of posting, including intercompany transactions
• Prepare journal entries related to payroll and benefits and record timely and accurately
• Execute time and attendance processing and interface with payroll applications
• Calculation and distribution of reports
• Process garnishment payments
• Complete employment verifications and unemployment insurance information requests
• Process 940/941 tax forms (US) and P45/60 tax forms (UK)
• Process accurate and timely year end reporting (W-2, W-2c, P60)
• Develop ad hoc financial and operational reporting as needed
• Other assigned duties

Requirements
• 3-5 years experience as a Payroll Processor or similar role
• Solid understanding of accounting fundamentals, best payroll practices and demonstrated ability utilizing systems, tools, and procedures to accomplish the job
• Strong Knowledge of U.S. federal, state regulations
• Detail-oriented
• Able to deal with difficult, sensitive, and confidential information
• Ability to manage a high volume of work under tight service delivery deadlines
• Excellent customer service skills
• Strong interpersonal (verbal and written) communication skills
• Strong organizational, time management, and prioritization abilities
• Strong PC knowledge including proficiency in Excel
• Team player yet a self-starter and self-motivated individual; assertive in maintaining confidentiality

Desired Skills
• Associates degree in accounting, Fundamental Payroll Certification (FPC), or Certified Payroll Professional (CPP)
• Working knowledge of ADP Workforce Now Payroll and Time & Attendance desired but not required
• Working knowledge of ADP iHCM, UK employment and tax law
• Experience working with military personnel, especially overseas
• Human Resources knowledge in Recruiting, Benefits, Employee Relations desired but not required