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Payroll Manager

Phoenix Home Care, Inc.

  • Springfield, MO
  • 13 days ago

    Highlights

    This role oversees a team of five Payroll Specialists and is responsible for ensuring accurate, compliant, and timely payroll while driving process improvements and supporting cross-functional teams. We're seeking an experienced Payroll Manager to lead payroll operations for a growing, multi-state healthcare organization with more than 8,000 employees.

    Numbers & Facts

    LocationSpringfield, MO
    IndustryHealthcare Services
    Company Size2,500 to 4,999 employees
    Year Founded2011
    Websitehttp://www.phoenixhomehc.com

    Description

    Location: On-site Springfield, MO Office (with ability to support teams across TX, MO, NM, IL, KS, IN and 30+ remote work states)

    Department: Employee Relations, Payroll & Benefits

    Reports To: Executive Director of Employee Relations, Payroll & Benefits

    About the Role

    We're seeking an experienced Payroll Manager to lead payroll operations for a growing, multi-state healthcare organization with more than 8,000 employees. This role oversees a team of five Payroll Specialists and is responsible for ensuring accurate, compliant, and timely payroll while driving process improvements and supporting cross-functional teams.

    Key Responsibilities

    Leadership & Team Management

    • Lead, coach, and develop a team of five Payroll Specialists.
    • Establish workflows, training, quality standards, and accountability.
    • Partner with HR, Finance, Scheduling, Clinical Operations, and Employee Relations to support payroll operations.

    Payroll Operations

    • Oversee multi-state payroll for hourly, salaried, clinical, remote, and specialized employees.
    • Validate payroll data from UKG, seven EMRs, timekeeping, and scheduling systems.
    • Ensure compliance with wage and hour laws, overtime, shift differentials, on-call pay, bonuses, mileage, multi-rate pay, and state-specific regulations.
    • Manage payroll taxes, garnishments, benefit deductions, year-end reporting, audits, and payroll controls.

    Systems & Process Improvement

    • Serve as the payroll lead for UKG and partner with HRIS to resolve issues and improve workflows.
    • Identify and implement process improvements, automation, and efficiencies.
    • Support system upgrades and integrations between UKG and other payroll-related systems.

    Compliance & Audit

    • Ensure compliance with federal, state, local, Medicare, Medicaid, and healthcare payroll regulations.
    • Support internal and external audits by providing documentation and implementing corrective actions.
    • Partner with Employee Relations on complex payroll matters.

    Reporting & Stakeholder Support

    • Provide payroll reports and data to leadership, Finance, and regulatory agencies.
    • Support reimbursement, cost reporting, and compliance initiatives.

    Qualifications

    • Bachelor's degree preferred in Accounting, Finance, Business, HR, or related field.
    • 5+ years of payroll experience with 3+ years in a leadership role.
    • Multi-state, high-volume payroll experience required; healthcare experience preferred.
    • Strong knowledge of UKG or similar payroll systems (ADP, Workday, Viventium a plus).
    • Knowledge of payroll taxes, wage and hour laws, garnishments, audits, and compliance.
    • Advanced Excel skills, including PivotTables, XLOOKUP/VLOOKUP, and macros.
    • Strong leadership, communication, analytical, and problem-solving skills.

    What We Offer

    • Competitive pay and comprehensive benefits
    • Medical, dental, vision, and retirement plans
    • Generous PTO and paid holidays
    • Supportive, mission-driven culture
    • Opportunity to lead payroll operations for a growing healthcare organization

    About Company

    Our Mission Statement
    Our mission is to offer New Beginnings and meaningful opportunities to caregivers and clinicians while providing home care services to our clients built on innovation, skill, and Christ-like values of compassion, honesty, and patience.

    OUR CORE VALUES
    Our written core values reflect, in words, what is truly important to us     as an organization. In our mission, we highlight the pillars of this culture: compassion, honesty, and patience. These descriptive words define our culture.

    Also in our DNA, we find the following valuable qualities:
    Responsibility – We take full responsibility for our actions.
    Respect – We treat each other and those we serve with equal and high-level respect.
    Excellence – We strive to exceed the expectations standard in our industry, giving plus one service.
    Empathy – In all that we do, we ask, “What would I want if it were me?”
    Potential – We strive to help everyone reach their full potential in life.
    Courage – With optimistic and brave hearts, we face each challenge, celebrating successes and viewing failures as opportunities to grow.
    Community – We are active participants in our communities, reaching out to be good neighbors.

    Our Story
    The legend of the phoenix bird is a story of ever-changing growth and rebirth. The beautiful mythical creature reflected the lights and colors of the morning sunrise – always chasing the light and capturing all that was beautiful. The phoenix is a symbol of constant rebirth, renewal, and fresh starts. It is not a story of ashes, but rather of beauty and upward thinking (Isaiah 61:3).

    OUR ENERGY is focused on improving quality of life, perpetuating positive attitudes, and embracing the challenges life places before us with grace, respect, and compassion.

    OUR CATALYST to consistently rise to new heights is a combination of perpetual learning, measurement of success, looking through the eyes of those we serve, and listening with our hearts, which causes us to pause and discover what is really important in each situation. Within the listening and the application of learning, we find new beginnings.

    WE ARE PHOENIX HOME CARE.



    Phoenix provides Home Health Care services to those who desire to remain independent at home. Phoenix provides acute Skilled Nursing through Home Health Services; Private Duty Nursing to Children with Special Needs; Privately Paid Services such as nursing, nurse-aide or companion level assistance with activities of daily living from a few hours a day to around-the-clock care; State funded In-home Services (homemaker chores, errands and shopping, personal care, education, medication set-ups and reminders; and Consumer Directed Services where Phoenix serves as a state vendor to provide administrative support services.

    Corporate Office Location: 3033 S. Kansas Expressway, Springfield MO 65807. Additional offices in St. Louis MO, O'Fallon MO, O'Fallon IL, Cape Girardeau MO, Branson MO, Joplin MO, Jefferson City MO, Columbia MO, Camdenton MO, Sedalia MO, Independence MO, Overland Park KS, Wichita KS, Lebanon KS, Montrose CO, Loveland CO, and Plano TX. 

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