Payroll and Benefits Manager

• Own and administer bi-weekly payroll for 1,400+ employees across 8+ states, with a strong emphasis on California wage and hour compliance
• Review payroll changes for accuracy, completeness, and compliance prior to payroll submission
• Ensure consistency and integrity of payroll data across all payroll systems and providers
• Partner closely with People Operations to ensure employee lifecycle events are accurately reflected in payroll systems
• Serve as the company’s primary compliance resource for federal, state, and local payroll requirements, including minimum wage changes, overtime rules, pay frequency mandates, final pay timing, and required deductions
• Monitor and implement wage law changes across all operating jurisdictions; maintain a compliance calendar and proactively brief the CPO and Finance on upcoming changes and cost impact
• Manage garnishments, tax filings, year-end W-2 processing, and multi-state payroll tax registrations
• Own or support the calculation, validation, and payroll processing of employee bonus and commission programs
• Partner with Finance on payroll reconciliation, accruals, and headcount reporting
• Continuously improve payroll processes, controls, and documentation to support company growth and scalability

• Manage day-to-day administration of health, dental, vision, 401(k), FSA/HSA, and ancillary benefit programs
• Own open enrollment planning and execution, including carrier coordination, employee communications, and system configuration
• Coordinate annual 401(k) audit activities, including auditor requests, census preparation, testing support, reconciliations, and documentation
• Serve as escalation point for employee benefits questions and claims issues
• Partner with brokers and carriers on plan renewals, benchmarking, and cost analysis; present recommendations to the CPO
• Ensure ACA compliance, including 1094/1095-C filing and eligibility tracking for variable-hour employees
• Manage COBRA, LOA/FMLA benefits continuation, and life event changes

• Serve as the Payroll & Benefits business owner within Rippling, setting requirements, validating configuration, and owning the integrity of payroll and benefits data
• Partner with People leadership and Finance on system decisions that carry downstream payroll or compliance implications
• Support the Rippling implementation and ongoing platform optimization within the payroll and benefits function
   

• 5+ years of multi-state payroll experience, with demonstrated ownership of compliance obligations across multiple jurisdictions
• Deep working knowledge of California wage and hour law,  including meal and rest period requirements, final pay rules, exempt/non-exempt classification, and PAGA exposure
• Experience administering group benefits programs including health insurance, 401(k), and leave
• Proficiency with a modern HRIS/payroll platform (Rippling experience strongly preferred; ADP, Paylocity, Paycom also relevant)
• Ability to read and apply statutory and regulatory changes — not just flag them, but implement them
• Strong attention to detail with a track record of audit-ready payroll records
• Clear, direct communicator, comfortable presenting to leadership

• Experience in multi-unit retail, hospitality, fitness, or franchise operating environments
• CPP (Certified Payroll Professional) or PHR/SPHR designation
• Experience managing or mentoring direct reports
• Familiarity with ACA compliance and variable-hour employee tracking

• Comprehensive medical, dental, and vision insurance options, with coverage effective the first of the month following your hire date.
• Telehealth and virtual care access, offering convenient, low-cost medical support anytime, anywhere.
• 401K retirement plan with employer matching, supporting long-term financial security.
• Paid time off, including vacation and sick time, to support rest, recovery and work-life balance.
• Employee Assistance Program (EAP) with confidential counseling, tools, and year-round wellbeing resources for employees and their households.
• Optional voluntary benefits- including accident, critical illness, hospital indemnity, and

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