Payment Specialist

Crystal Stairs, Inc.

Improving the Lives of Families through

Child Care Services, Research, and Advocacy

Crystal Stairs is committed to building and sustaining a diverse workforce and culture. As part of this commitment, Crystal Stairs does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of activities or operations.

Payment Specialist

100% Onsite - Location: Los Angeles, CA 90056

What We're Looking For:

We are seeking a Payment Specialist, under the direction of the Assistant Manager of Accounting, , the Payment Specialist will be responsible for ensuring child care providers are paid timely, accurately and in accordance with the agencies policies and procedures.

RESPONSIBILITIES:

• Processing and reconciliation of provider payments exported from client databases.
• Review and process applications for electronic payments from child care providers.
• Review stop payment requests submitted by Provider Services department for accuracy and forward to payment processing supervisor for approval.
• Reissue payments for returned electronic payments.
• Review affidavit of forged endorsement requests submitted by child care providers and prepare notarized affidavit for submission to the bank.
• Complete research necessary to define and resolve problems related to provider payments.
• Review and process automatic deductions and garnishment orders from IRS, FTB and other agencies.
• Assist with processing and answering provider inquiries for 1099 NEC forms for child care providers.
• Cover provider payment calling queue for check verifications and other provider payment related calls.
• Process requests from legal, and fraud departments for copies of cancelled checks and payment histories.
• Prepare funder invoices and perform reconciliation tasks.
• Schedule appointments with child care providers to discuss electronic payment options.
• Perform other duties as assigned.

EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES YOU SHOULD POSSESS:

• Minimum 3 years experience required. Strong Accounting background in Accounts Payable and General Ledger;

• Experience in a government funded non-profit environment a plus.

Total Package of Benefits

• Medical/ Dental/ Vision - 95% paid by employer
• Pet Insurance
• Employee Assistance Program
• Voluntary Life and AD&D for Employee, Spouse and Children
• 401k Matching Options
• Flex Spending (Health Care and Dependent Care)
• Mutual of Omaha (STD, Accident, & Critical Illness)
• Generous Sick and Vacation Time
• Paid Holidays + Paid Winter Break from 12/24 - 1/1 (for select positions)
• Opportunity for Growth and Development
• Robust Learning Management System offering the following continuing education units: PDC, HRCI, CEU, CPE, PDU, SHRM

Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles Fair Chance Ordinance for Employers and the California Fair Chance Act.

Crystal Stairs, Inc. is committed to building and sustaining a diverse workforce and culture. As part of this commitment, Crystal Stairs, Inc. provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status.

For more information about Crystal Stairs, please visit our website at: www.crystalstairs.org