Payment Services Manager Role: The Payment Operations Manager leads the payments team in the day-to-day accounting functions related to payment activities, supports new product/payment initiatives, and collaborates with other departments to improve efficiency and mitigate risk. This role oversees the payments team and ensures timely, accurate, secure, and compliant payment operations across multiple payment rails (ACH, wire transfers, Remote Deposit Capture, FedNow, RTP, etc.). Additionally, this position is responsible for reconciling various general ledger accounts and maintaining the integrity of financial records. Essential Functions & Responsibilities:
Knowledge and Skills: Experience Five to seven years of similar or related experience. Education (1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree. Accounting or Finance degree preferred. Interpersonal Skills Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication. Outside contacts take the form of service to the public (vendors), requiring ordinary courtesy in providing assistance and information. Other Skills Experience working with Automated Clearing House and In-Clearing processing strongly preferred. Basic knowledge of economic and accounting principles and practices, the financial markets, Credit Unions and the analysis and reporting of financial data. Demonstrates carefulness about detail and thoroughness in completing work tasks. 10-key proficiency; must be able to operate general office equipment. Intermediate level Microsoft Office Excel, Outlook, and Word experience. Physical Requirements Ability to sit for extended periods of time. Ability to focus on computer screen for extended periods of time. Ability to operate personal computer and 10-key calculator. Ability to speak clearly with sufficient volume to be heard and ability to hear responses. |