Analysis Skills, Billing, Computer Skills, Customer Relations, Customer Support/Service, Financial Services, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, High School Diploma, Insurance, Medical Office, Medical Treatment, Microsoft Excel, Microsoft Word, Multitasking, Organizational Skills, Payment Processing, Regulations, Time Management, United States Department of Energy (DOE)
JOB SUMMARY:
Responsible for the processing of payments and adjustments according to established procedures for Livingston HealthCare patient accounts.
Schedule:
- 1.0FTE (40 hours)
- Mon- Fri
- 8am- 5pm
Compensation:
- $21.20/hr + DOE
- Robust Benefits Package
ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES:
- Open, distribute and organize daily mail.
- Audit and prepare insurance EOB’s for accurate posting.
- Process EOB’s for secondary billing according to the established procedure.
- Electronic posting of payments according to established procedure.
- Calculate and apply contractual adjustments according to established procedure.
- Resolve credit balances according to established refund procedure.
- Scan all payments and documents according to established procedure.
- Distribute “on Account” money according to established procedure.
- Work vendor accounts.
- Post 5% self-pay discounts from report after being reviewed by PFS Supervisor daily.
- Cross train for other duties as requested by Manager.
ADDITIONAL RESPONSIBILITIES:
- Maintain a high level of confidentiality regarding all areas of the organization.
- Must be well groomed, tactful, patient, pleasant, and customer focused.
- Assist with other tasks related to the posting, distribution and processing of daily payments and correspondence as requested by the department supervisor or manager.
- Adheres completely to HIPPA regulations.
QUALIFICATIONS (Required):
- To perform this job successfully, the essential duties must be completed satisfactorily.
- High School Diploma or GED.
- Education and experience is representative of the knowledge scale and or ability required.
- Two years customer service, medical or business office experience.
- Minimum of two years computer experience which includes Microsoft Word, Excel or similar programs.
- Demonstrated ability to be accurate and attentive to detail.
ADDITIONAL DESIRABLE QUALIFICATIONS:
- Mature personality, sense of responsibility, and integrity.
- Organizational skills and time management skills
- Analytical and decision making skills
- Ability to multi task and maintain a flexible daily work schedule.
- Seek opportunities to provide quality customer service.