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Pause Studio Sales Coach

Pause Newport Beach

Newport Beach, CA

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JOB DETAILS
SKILLS
Adhesives, Best Practices, Coaching, Communication Skills, Consultative Sales, Customer Relations, Customer Support/Service, Depth Perception, Detail Oriented, Exceeded Sales Goal, Fitness, Housekeeping/Cleaning, IR (Infrared), Identify Issues, Incentive Programs, Interpersonal Skills, Intravenous Therapies, Leading Edge Technology, Lift/Move 50 Pounds, Multitasking, Painting (Facilities and Maintenance), Performance Analysis, Performance Metrics, Problem Solving Skills, Retail, Revenue Growth, Sales, Sales Analysis, Sales Management, Sales Support, Scripting (Scripting Languages), Staff Training, Time Management, Up-Selling, eCommerce
LOCATION
Newport Beach, CA
POSTED
16 days ago
Benefits:
  • Bonus based on performance
  • Employee discounts
  • Wellness resources

COMPANY DESCRIPTION 


Pause Studio is a modern recovery brand built to restore the human condition. Using cutting-edge technologies and age-old healing principles, Pause offers a place to relax, recharge, renew and ultimately resume life in a clearer, happier, healthier state of mind. Pause offers a wide array of science-backed wellness services such as flotation therapy, infrared sauna therapy, cold plunge, cryotherapy, LED light therapy, compression therapy, and IV vitamin infusion (drip) therapy – all designed to optimize rest and recovery, reduce stress, increase immunity, and promote self-care. Pause is redefining the spa industry and providing a space that is needed more than ever today. 

The location will be at The Walk, a retail complex in Newport Beach at 2135 Westcliff Drive, Suite 100, Newport Beach, CA 92660.
 
 
ESSENTIAL DUTIES & RESPONSIBILITIES:   

We’re seeking a dynamic Sales Coach to support our front desk and team members in effectively converting leads, memberships, and package sales. This role is ideal for someone who excels in B2C consultative sales, team motivation, and in person customer engagement. The Sales Coach will work closely with studio management to improve close rates, train staff in best practices, and drive consistent revenue growth.


  • Coach and motivate team members to meet and exceed sales goals for memberships and service packages.
  • Conduct 1:1 and small group sales training sessions focusing on consultative selling, upselling, and objection handling.
  • Work alongside the front desk team,  assess performance and provide constructive feedback.
  • Collaborate with management to create sales scripts, incentive programs, and effective follow up systems.
  • Track and analyze sales performance metrics; recommend improvements and share insights regularly.
  • Maintain a strong understanding of Pause Studio’s services, packages, and client journey.
  • Support in client facing sales, ensuring a premium and personalized experience.
  • Help with partnership outreach to promote local collaborations and support events
  • Maintain a high level of aesthetic throughout the studio by inspecting our service rooms pre/post use. Maintain a high level of cleanliness through the studio including reception and restrooms.  
 
 
ESSENTIAL SKILLS


  • Minimum 3+ years of B2C sales experience, ideally in health, fitness, or wellness environments, sales management preferred

  • Proven track record in meeting or exceeding individual and team sales goals.

  • Strong interpersonal and communication skills, with the ability to coach diverse team personalities.
 
  • Strong customer service and troubleshooting skills

  • Excellent communication skills

  • High School Diploma required, college education preferred 
 
COMPETENCIES
 


  • Enjoy interacting with others, co-workers and guests.
  • Passionate about physical and mental fitness, wellness and recovery
  • Manage a variety of responsibilities at the same time and achieving results on time
  • Utilize considerable judgment, independent action and initiative to analyze and resolve problems and make or develop recommendations
  • Demonstrate high levels of organization and attention to detail
  • Multitask with ease in energy filled, high pressure environment
  • Keep up-to-date on knowledge specific to Pause
  • Demonstrate a willingness to take on new challenges, responsibilities, and assignments
 
 
PHYSICAL REQUIREMENTS/ENVIRONMENT: 


  • Requires a wide range of constant physical activities, including but not limited to: sitting, standing, walking, bending, kneeling, twisting, pushing, pulling, and reaching
  • Frequent repetitive movements.
  • Requires close, distance, peripheral vision and depth perception
  • Continuous exposure to moderate noise
  • Frequent walking and standing on hard surfaces
  • Frequent movement, lifting or carrying of weight up to 50 pounds
  • Occasional use of chemicals, including solvents, lubricants, adhesives, paints, and cleaners 
POSITION TYPE 


Part time hourly
Performance bonus
Must be 21 years old 
HOURS NEEDED TO FILL ARE:  Any availability including weekends and flexibility for closing shifts.


OTHER DUTIES


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

About the Company

P

Pause Newport Beach