Patina - Store Manager

Leadership

• Create a positive & respectful environment for customers & employees
• Advocate for areas of  responsibilities, communicate needs/goals clearly
• Assume visionary role: foresee and identify problems, find creative/positive solutions, react promptly
• Streamline functions to maximize efficiency
• Maintain excellent standing in Manager Report Card categories

Management 

• Anticipate staffing needs, maintain employee records and manage conflict 
• Conduct interviews & performance evaluations
• Train sales staff & merchandiser, retrain on new policies/procedures
• Develop staff for professional growth
• Ensure safety protocols are followed

Oversee Merchandising

• Participate in store walk thrus 
• Manage & direct store merchandiser to communicate visual objectives & provide redirection
• Develop part time staff to assist merchandiser

On-Floor Supervision 

• Provide excellent customer service, act as role model 
• Open/close store according to store procedures, delegate daily duties to staff
• React to potential shrinkage concerns

General Store Maintenance 

• Prioritize the general functions of store
• Prepare monthly schedule & forecast scheduling needs
• Oversee monthly markdowns, order & manage store supplies 
• Maintain a clean/orderly store and basement/backroom area

Misc.

• Assist in special projects, maintenance, cleanup and reorganization as needed
• React timely to fast-paced, ever-changing retail environment
• Follow all store policies and security procedures
• Additional schedule availability required as workload dictates
• Act as first contact with alarm company & respond to alarm events
• Availability outside of scheduled shift to troubleshoot store events
• Flexibility in working shifts at other store locations to fill-in as needed

Requirements: Must have revious retail management experience. Commitment to customer service, reliability, and attention to detail. Ability to stand for extended periods of time, bend/lift/reach/twist, go up/down stairs to retrieve merchandise, and lift or move up to 40 pounds. Willingness to work on ladder. Manual dexterity to run the point of sale registers.

Patina is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, age, sex, gender identity, religion or national origin.

Patina is a thriving lifestyle brand and retail leader with eight locations across the Minneapolis/St. Paul Twin Cities metro area. We specialize in curated home décor, jewelry, fragrance, stationery, gifts, and toys, all within an inspiring and ever-evolving retail environment.
Patina is now employee owned! We offer ownership stake in the company to full-time and part-time employees.
We are proud to recognize our incredible employees as investors in the future success and growth of our business.
Apply now and find out more!

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