The Advanced Patient Services Representative plays a vital role in ensuring smooth clinic operations by managing patient interactions, administrative tasks, and delivering exceptional customer service. This position requires a high level of professionalism, strong communication skills, and the ability to handle diverse responsibilities efficiently.
Benefits include comprehensive medical, dental, vision coverage, paid time off, tuition support, and retirement plans. Join a caring, collaborative team dedicated to shaping the future of healthcare with innovation, technology, and compassion.
Mercy Health is part of Bon Secours Mercy Health (BSMHealth.org,) one of the top 20 health systems in the United States and part of the top performing quartile of Catholic health systems for lowest cost per case for patient care. Mercy Health is the largest health system in Ohio and among the top five employers in the state, with more than 33,500 employees serving communities throughout Ohio and in Kentucky. Mercy Health provided care for patients more than 6.8 million times in 2017. The system includes assets of $6.8 billion and nearly 500 care facilities including 23 hospitals and 26 post-acute care facilities including senior living communities, hospice programs and home health agencies. Its clinically integrated network of more than 2,700 health care providers coordinates more effective and efficient care for more than 350,000 patients, saving money for taxpayers through the Medicare Shared Savings Program. As part of Bon Secours Mercy Health, the ministry provides nearly $2 million per day in community benefit.