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Current UPHS-paid Employees must CLICK HERE to apply on the Internal job board
Patient Support Specialist - CRC - Hospital of the Univ of Penn Cedar - FT Days
Job ID: 328356
Category: Clinical Support
Work Type: FT
Location: Philadelphia, PA, United States
Work Schedule: Days
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Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Job Title: Patient Support Specialist
Entity: Hospital of the University of Pennsylvania Cedar (HUP Cedar)
Department: Emergency Psych Crisis (CRC)
Location: 501 S. 54th Street (54th & Cedar)
Hours: 1.0 FTE (40 hours per week), Day Shift
Summary:
Responsibilities:
Patient Support Specialist will greet and support patients in the Crisis Response Center waiting area
Share information and patient needs (social service, health and medication) with appropriate interdisciplinary provider: PCP, social work, MAT provider, D&A provider, etc.
Serve as an essential link between patients and all other care providers
Monitors and evaluates the delivery of care through documentation and tracking of needs addressed, track outcomes and support data collection
Provide recovery education and support
Provide a model for both people in recovery and staff by demonstrating that recovery is possible.
Assist recovering persons to identify their personal interests, goals, strengths and weaknesses regarding recovery.
Actively identify and support linkages to community resources (communities of recovery, MAT, educational, vocational, social, cultural, spiritual resources, mutual self- help groups, professional services, etc.) that support the recovering person's goals and interests. This will involve a collaborative effort including the recovering person, agency staff and other relevant stakeholders.
Support connections to community based, mutual self-help groups. Link individuals to appropriate professional resources. Provide vision-driven hope and encouragement for opportunities at varying levels of involvement in community based activities (e.g., work, school, relationships, physical activity, self-directed hobbies, etc.).
Credentials:
Education or Equivalent Experience:
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
Current UPHS-paid Employees must CLICK HERE to apply on the Internal job board
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