Patient Support Representative

Community Care Physicians, P.C.

Latham, NY(remote)

JOB DETAILS
SALARY
$16–$21 Per Hour
SKILLS
Calendar Management, Call Centers, Call Volume, Financial Services, Medical Records, Telephone Skills, Time Management, Urology
LOCATION
Latham, NY
POSTED
11 days ago

Our Community Care Urology office is hiring a full-time Patient Support Representative to join their team! The hours are: Monday - Friday 8:00am - 4:30pm.

The primary responsibility of this role is to answer phones in a high-volume call center, and to schedule appointments. This a remote position.

Responsibilities:

  • Answer multiple line phone system, forwarding calls to appropriate location or handling calls personally when appointments are needed.
  • Remove messages from phone system and return calls to patients as needed.
  • Cancel and reschedule patients when necessary.
  • Schedule appointments for patients, following office protocols for access to care.
  • Document verbal conversations and information into patient record in an accurate, legible and timely manner.
  • Transfer/retrieve office phones to/from answering service.
  • Answer overflow of phone calls and direct appropriately.
  • Process incoming telephone calls/messages based on office policy and procedure.

If you are interested in this opportunity and have the desired qualifications, please Apply Now!

Compensation: $16.00 - $21.00 per hour

CCP salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. Some roles may also be eligible for overtime pay.

CCP's compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment!

We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.

Community Care Physicians is an Equal Opportunity Employer.

About the Company

C

Community Care Physicians, P.C.

Community Care Physicians, P.C. (commonly called CCP) is the largest, independent multispecialty medical group in the Capital Region of NY. It is a physician-owned, physician-run organization that provides medical care to patients of all ages using state-of-the art technologies. CCP addresses the individual needs and demands of patients seeking primary care, specialty care, urgent care and wellness services. We are not part of a hospital nor are we an insurance company. We are a collection of passionate and skilled doctors, midlevel providers and staff all working together to provide premier medical care for patients in the greater Capital Region area.

With over 30 years of experience, CCP demonstrates professionalism and expertise at every level. Offering a comprehensive range of medical services, our goal is to offer patient centered, compassionate medical care based on mutual trust and communication. Community Care Physicians has more than 1,200 members of our care team, including more than 250 providers all sharing one common purpose - to help individuals and their families every day. Our company was founded on a passion to help people, and not just in our offices, but in our communities, too. Our people and patients are what keep that passion alive. We are proud to create healthier communities, one patient at a time.

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Healthcare Services
FOUNDED
1984
WEBSITE
http://www.communitycare.com/