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Patient Support Coordinator

Community Care Physicians, P.C.

Schenectady, NY

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JOB DETAILS
SALARY
$21–$28 Per Hour
SKILLS
Calendar Management, Follow Through, Healthcare, Internal Medicine, Maintain Compliance, Medical Records, Organizational Skills, Patient Care, Patient Care Authorizations, Patient Education, Performance Goal Setting, Plan Meetings, Problem Solving Skills, Radiology, Regulatory Compliance, Surgical Procedures, Time Management
LOCATION
Schenectady, NY
POSTED
23 days ago

Community Care Internal Medicine in Niskayuna is looking for a full time Patient Support Coordinator to join their team! This is a 40 hour work week. Monday-Friday; 8:00am-4:30pm.

Essential Functions include, but are not limited to:

  • Work all job aspects/areas of the front desk/reception area as needed.
  • Track all orders placed in Allscripts. Ensure patient records are received from specialty practice, radiology facility, or other healthcare professional and scanned to the chart, adhering to PCMH and QI standards.
  • Index and categorize faxed and scanned documents in the Touchworks Scan Application and close out each order in Allscripts.
  • Schedule outside appointments in a timely manner, relative to urgency, and cancel/reschedule patients when necessary.
  • Communicate with specialist offices and diagnostic facilities to set up necessary appointments and testing for patients as instructed by the providers.
  • Close out daily batches/deposits comparing them to our daily charges and resolve errors when necessary.
  • Assist with the Claim Attention and On Hold Correction Report.
  • Review all charge passing "encounters" and follow through on corrections.
  • Assist with/delegate schedule changes for the providers.
  • Assist with training and coordinating reception staff and help them develop performance goals and objectives.
  • Routinely monitor available appointments, patient flow, confirmation calls pre-visit planning calls and pre-op appointments.
  • Ensure compliance with regulations and with office's standards of quality patient care.
  • Identify and resolve operational problems within reception/scheduling.
  • Participate in professional development activities to keep current with health care trends and practices.
  • Schedules patients for surgical procedures and obtains all necessary information upon arrival of patient.
  • Complete prior authorizations and verify patient insurance

If you are interested in this opportunity and have the desired qualifications, please Apply Now!

Compensation: $21.00 - $28.00 per hour

CCP salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. Some roles may also be eligible for overtime pay.

CCP's compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment!

We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.

Community Care Physicians is an Equal Opportunity Employer.

About the Company

C

Community Care Physicians, P.C.

Community Care Physicians, P.C. (commonly called CCP) is the largest, independent multispecialty medical group in the Capital Region of NY. It is a physician-owned, physician-run organization that provides medical care to patients of all ages using state-of-the art technologies. CCP addresses the individual needs and demands of patients seeking primary care, specialty care, urgent care and wellness services. We are not part of a hospital nor are we an insurance company. We are a collection of passionate and skilled doctors, midlevel providers and staff all working together to provide premier medical care for patients in the greater Capital Region area.

With over 30 years of experience, CCP demonstrates professionalism and expertise at every level. Offering a comprehensive range of medical services, our goal is to offer patient centered, compassionate medical care based on mutual trust and communication. Community Care Physicians has more than 1,200 members of our care team, including more than 250 providers all sharing one common purpose - to help individuals and their families every day. Our company was founded on a passion to help people, and not just in our offices, but in our communities, too. Our people and patients are what keep that passion alive. We are proud to create healthier communities, one patient at a time.

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Healthcare Services
FOUNDED
1984
WEBSITE
http://www.communitycare.com/