Calendar Management, Co-Payments, Communication Skills, Computer Skills, Customer Support/Service, Dental Insurance, Detail Oriented, Electronic Medical Records, Insurance, Managed Care, Medicaid, Medical Office, Medical Office Administration, Medical Records, Medicare, Medicine, Multilingual, Multitasking, Organizational Skills, Patient Assessment, Patient Care, Presentation/Verbal Skills, Record Keeping, Vision Plan, Writing Skills
We are looking for an individual who has previous experience working as a medical receptionist, checking in patients and scheduling appointments. The ideal candidate will be familiar with ECW and demonstrate excellent customer service skills with patients and other staff through a variety of communication platforms.
Must be self-motivated, dependable, organized, and must possess a strong ability to multitask. Must possess adequate computer skills with the ability to efficiently navigate/utilize electronic medical records. Bilingual a plus.
Shift schedule: Mon-Thurs, 7:45-4:45p most days (occasionally 8-5p), and Fri 7:45-12p.
Main duties include:
- Greet all patients and visitors in a friendly and professional manner.
- Check patients in promptly and accurately in a fast-paced medical setting.
- Collect payments from the patient for their balance due, co-payments and/or coinsurance.
- Ensure information is updated and accurately recorded in patient medical record at each visit (checking ID and insurance).
- Must have at least one year of experience and knowledge of different types of insurance benefits/referrals/authorizations.
- Scanning/indexing documents.
- Managing multiple doctors’ schedules.
- Must possess strong oral and written communication skills.
- Must be detail-oriented, excel at staying organized, and manages down time efficiently.
- Must be comfortable working in a fast-paced environment.
- Enjoys working with patients and diffuses situations by providing excellent customer service.
- Must have working knowledge of balancing daily batches of payments and cash drawer balancing.
- Possesses the ability to take directives from various levels of staff and assume responsibility for assignments.
- Eager to assist across other departments and perform all other duties as assigned.
Minimum Experience Requirements:
- One year of experience working in a physician's office or clinic performing front desk/check in responsibilities.
- Must have experience working with different types of insurance plans - Medicare, Medicaid, Managed Care, etc.
- One year of experience in EMR (eCW preferred).
Benefits:
- 401 (k) and matching.
- Health Insurance (paid 100% by employer)
- Dental insurance (paid 100% by employer)
- Disability insurance
- Vision insurance
- Life insurance
- Employee assistance program
- Paid Time Off
- Holiday Pay
- 8 hours of Personal Time Off
C
Central Texas Heart Center