Computer Skills, Customer Support/Service, Demographics, English Language, File Management, High School Diploma, Insurance, Medical Assistance, Medical Records, Medicine, Multilingual, Multitasking, Patient Assessment, Patient Care, Record Keeping, Spanish Language, Telephone Triage, Time Management
Join Our Heart & Vascular Center as a Patient Services Specialist!
Are you passionate about helping others and delivering top-notch customer service? We're looking for a full-time Patient Services Specialist to join our friendly, positive, and dedicated team!
Why You'll Love This Role:
- We're committed to investing in you!
- Make a meaningful impact in patients lives every day
- Be part of a supportive and welcoming team
- Enjoy a Monday-Friday schedule (8:30 AM - 5:00 PM) - NO nights, weekends, or holidays!
- Work in a professional medical setting where your customer service skills shine
What We're Looking For:
Previous customer service experience in a medical setting
Bilingual (Spanish & English) preferred, but not required
A warm, friendly, and patient-focused attitude
If youre ready to be part of a team that truly cares, we'd love to meet you!
Apply today and take the next step in your career with us.
Patient Services Specialist - Key Responsibilities
- Greet & assist patients and physicians with a professional, friendly attitude
- Manage patient flow - check-in/out, keep appointments on schedule
- Maintain accurate records - update demographics, insurance, and appointments
- Handle communications - triage calls, schedule via E-fax, email, text, and phone
- Organize medical records - retrieve and manage patient files
- Stay efficient & professional - multitask in a fast-paced environment with a positive demeanor
- Collaborate with clinical staff - ensure seamless coordination between providers and patients
- Deliver excellent customer service - create a welcoming and supportive experience for all patients
QUALIFICATIONS
- High school diploma or equivalent.
- Clerical: typing filing, scheduling, computer, phone and people skills
- Excellent customer service; strong computer skills; outstanding communication; multitasking skills are required.
- Ability to multi-task in a fast-paced environment.
- Bilingual (English/Spanish) preferred.
- Patient care background and/or medical scheduling experience required.
- We welcome all qualified candidates eligible to work in the United States, but we're unable to provide visa sponsorship.
BENEFITS
Valley View offers a robust benefits package designed to support your health, well-being, and financial future:
- Medical, Dental and Vision
- Annual Bonus based upon organizational and individual performance.
- Flexible Spending Account (FSA)
- Generous Paid Time Off accrual
- Tuition Assistance
- 401(a) and 403(b) plans
- Employee Assistance Program
- Employee discount on Valley View Services
- Use of Sunlight and Aspen SkiCo day passes
- Access to Sunlight and Aspen SkiCo day passes
- Exclusive discounts at local gyms.
APPLICATION SUBMISSION END DATE
Application window will close upon successful hire of qualified candidate