Patient Services / Retail Director Float - RWJBH North

Aramark

Newark, NJ

JOB DETAILS
SALARY
$85,000–$100,000 Per Year
SKILLS
Business Support, Business Writing, Communication Skills, Compensation Analysis, Customer Support/Service, Disciplinary Action, Employment Law, Equal Employment Opportunity (EEO), Federal Laws and Regulations, Food Flavor, Food Services, Leadership, Maintain Compliance, Mathematics, OSHA, Patient Care, Performance Reviews, Policy Development, Presentation/Verbal Skills, Procedure Development, Record Keeping, Regulations, Regulatory Compliance, Regulatory Requirements, Resolve Customer Issues, Retail, Safety Standards, Safety/Work Safety, Staff Policies, Staff Training, State Laws and Regulations, Statistics, Training Program, Twitter, Willing to Travel, Writing Skills
LOCATION
Newark, NJ
POSTED
4 days ago

Job Description

We are looking for a Floating Patient Services / Retail Director supporting new business. As Patient Services / Retail Director, you will plan, direct and control for the Patient Services and Retail areas of the Food Service Department. You will be responsible for all unit operations and resources to meet operating and financial goals, client objectives and customer needs. Northern New Jersey Region.

Job Responsibilities

  • Maintains friendly, efficient, positive customer service attitude toward customers, clients and co-workers.
  • Is responsive to customer needs.
  • Assists in the selection of new employees.
  • Implements disciplinary actions when needed per established policy.
  • Completes performance appraisals and recommends salary actions per established policy.
  • Supervises serving of meals. Inspects kitchen and dining areas, kitchen utensils and equipment to ensuresanitary standards are met.
  • Follows established cleaning procedures and schedules.
  • Monitors food temperatures, taste and appearance on a daily basis to ensure quality and safety standards are being met consistently.
  • Keeps records such as amount and cost of meals served and hours worked by employees.
  • Completes opening and closing checklists per department requirements.
  • Handles all cash procedures in accordance with established policies and procedures.
  • Adheres to established systems and training programs to provide a safe working environment.
  • Complies with all OSHA regulations and other local, state and federal regulations.
  • Recognizes and adopts activities appropriate to the specific needs of the patient population and demonstrates knowledge of specific issues directly related to age of patient population.
  • Maintains compliance with ARAMARK's standards of operation. Adheres to ARAMARK's Business Conduct Policy at all times. Maintains all records and reports to ensure compliance, with all local, stated and federal regulations and codes.
  • Maintains compliance with all requirements of federal, state and local regulations and guidelines including the Civil Rights Act of 1964, as amended, the Age Discrimination in Employment Act of 1967, as amended, and the Americans with Disabilities Act, as amended.
  • Supervises the daily functions of the department in such a manner as to ensure department efficiency and continuity of service.
  • Trains workers in performance of duties and assigns and coordinates work of employees to promote an efficient operation.
  • Maintains accurate record keeping system for employees' time cards.
  • Effectively coordinates and administers department personnel policies and procedures in conjunction with selection, orientation, training, assignment and staffing, evaluation, discipline and discharging employees in compliance with applicable employment regulations.
  • Performs all other related duties as assigned.
  • Travel more than 50% of the time.

Compensation Data

COMPENSATION: The hourly rate for this position is $85,000 to $100,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.

Qualifications

Ability to communicate (both verbal and written) effectively with clients, customers of the client and support staff. Ability to write business letters, summaries and reports, using prescribed format and conform to all rules of punctuation, grammar, diction and style. Ability to work with mathematical concepts such as probability and statistics. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Requires management and leadership skills and the ability to work with confidential employee, client and ARAMARK information.

Position requires Bachelor's Degree plus 2 - 4 years of management experience or an Associate's Degree plus the equivalent of 6 years of management experience or 8 - 10 years' management experience with increasing degrees of responsibility attained.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

About the Company

A

Aramark

We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.

Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.

Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.

Beyond great service
Another key part of what makes us different is something we call service excellence.

To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.

We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.

Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.

We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.

The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Food and Beverage Production
FOUNDED
1936
WEBSITE
https://www.aramark.com/