Patient Services Representative

**Administrative/Patient Services Representative - Non-Clinical*

Location: Santa Monica, CA

Onsite Flexibility: Onsite

Contract Details

• Position Type: Contract
• Contract Duration: 3 months
• Start: ASAP
• Pay Rate: $22.00 / Hour (USD)
• Shift / Schedule: Day shift, 5x8 Hours, 8:00 AM 6:00 PM
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Key Responsibilities

• Primary point of contact for patient relations in person and by phone
• Greet patients and assist in resolving patient concerns and escalating as appropriate
• Check patients in/out and collect co-payments, give receipts, and reconcile payments
• Verify patient demographics and insurance information in CS-Link/Epic
• Schedule appointments and complete patient registration
• Process and track referrals and authorizations for various insurance types
• Handle patient/provider correspondence
• Explains policies, procedures, or services to patients
• Sanitize workspace using provided supplies and following department guidelines

Required Skills

• Experience with medical insurance, referral processes, and benefit plans
• Ability to read, understand, and respond to detailed oral and written instructions

Preferred Skills

• Experience with CS-Link/Epic
• Understanding of medical terminology

Education Requirements

• High school diploma or GED required

Required Experience

• 1 year of recent experience working in an outpatient clinic or medical office setting

Nice-to-Have Experience

• 2 years recent experience working as a Patient Service Representative

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-06511