Patient Services Representative

SNI USA

Philadelphia, PA

JOB DETAILS
SALARY
$20–$22 Per Hour
SKILLS
Administrative Skills, Co-Payments, Communication Skills, Customer Support/Service, Dental Insurance, Electronic Medical Records, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, High School Diploma, Insurance, Maintain Compliance, Microsoft Office, Multitasking, Organizational Skills, Patient Care, Patient Confidentiality, Patient Registration, Plan Meetings, Practice Management Software, Record Keeping, Team Player, Time Management, Vision Plan
LOCATION
Philadelphia, PA
POSTED
1 day ago
Patient Services Representative - Dental Office

Philadelphia, PA | Full-Time | $20-$22/hour | Excellent Benefits

Do you love helping people and creating a positive patient experience? We're seeking an experienced Patient Services Representative to join a busy, patient-focused dental practice in Philadelphia. If you thrive in a fast-paced environment and enjoy providing exceptional customer service, we'd love to hear from you!

What You'll Do

  • Welcome patients with professionalism and exceptional customer service.
  • Answer multi-line phones and schedule, confirm, and coordinate patient appointments.
  • Verify dental insurance benefits and obtain necessary authorizations.
  • Register new patients and accurately maintain electronic patient records.
  • Collect copays and outstanding balances while explaining insurance coverage and treatment costs.
  • Coordinate patient flow to ensure providers stay on schedule.
  • Maintain strict HIPAA compliance and patient confidentiality.
  • Provide administrative support to ensure smooth day-to-day office operations.
What We're Looking For

  • High school diploma or GED required.
  • 3+ years of recent dental front desk, patient services, or dental scheduling experience.
  • Working knowledge of dental terminology and dental practice management software.
  • Experience with insurance verification, patient registration, scheduling, and payment collection.
  • Strong communication, customer service, organizational, and multitasking skills.
  • Proficiency with Microsoft Office and electronic scheduling systems.
  • Positive, dependable, and team-oriented attitude.
Why You'll Love This Opportunity

  • Competitive pay: $20-$22/hour
  • Comprehensive medical, dental, and vision insurance
  • Company-paid life insurance
  • Company-paid long-term disability insurance
  • 401(k) with company match
  • Stable, team-oriented work environment
  • Opportunity to make a meaningful impact on patients every day

If you're an experienced dental professional who enjoys delivering outstanding patient care and keeping a busy office running smoothly, we'd love to hear from you.

Apply today to take the next step in your healthcare career!

About the Company

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SNI USA