Patient Services Representative

Northland Family Care

Kansas City, MO

JOB DETAILS
SKILLS
Administrative Skills, Calendar Management, Computer Skills, Customer Support/Service, Dental Insurance, Establish Priorities, Health Insurance, Healthcare, High School Diploma, Medical Records, Office Equipment, Patient Assessment, Patient Care, Primary Care, Telephone Skills, Vision Plan
LOCATION
Kansas City, MO
POSTED
30+ days ago
Benefits:
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

PATIENT SERVICES REPRESENTATIVE
Northland Family Care is seeking a full-time Patient Services Representative to work on-site in our Primary Care Clinic in the Northland area of Kansas Ctiy, MO.   


Responsibilities Include:


·         Perform patient check out duties including scheduling follow up appointments
·         Enter patient recall information if applicable
·         Answer phones and schedule appointments
·         Confirm appointments for next business day
·         Clerical duties as assigned
·         Scanning
·         Filing electronic documents
·         Check in duties as assigned


Qualifications:


·         High school diploma or general equivalency diploma (GED)
·         Minimum one year recent experience working in healthcare as a Patient Services Representative (PSR) or similar role


Skills:


·         Customer Service/Patient Experience
·         Computer Literacy
·         Ability to operate general office equipment
·         Ability to manage multi-line phone system


 


Abilities:


·         Ability to learn and retain information regarding procedures
·         Ability to project a pleasant and professional image
·         Ability to plan, prioritize, and complete delegated tasks
·         Ability to demonstrate compassion and caring in dealing with others
·         Work in team atmosphere

About the Company

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Northland Family Care