Patient Services Representative II, Cardiology

Sutter Health

Sacramento, CA

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JOB DETAILS

SALARY

$24.58–$30.72 Per Hour

LOCATION

Sacramento, CA

POSTED

1 day ago

We are so glad you are interested in joining Sutter Health!

Organization:

SMF-Sutter Med Foundation- Central

Position Overview:

Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR). Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication. Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. May also be responsible for performing specific tasks and/or orient other staff to the department.

*Travel is required as needed between Elk Grove and Sacramento locations.

Job Description :

EDUCATION:

_Equivalent experience will be accepted in lieu of the required degree or diploma._

+ HS Diploma or equivalent education/experience

TYPICAL EXPERIENCE:

+ 1 year of recent relevant experience.

SKILLS AND KNOWLEDGE:

+ Basic knowledge of insurance policies and procedures, as well as patient billing.

+ Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.

+ Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel.

+ Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.

+ General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook).

+ Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.

+ Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.

+ Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.

+ Ensure the privacy of each patient’s Protected Health Information (PHI).

+ Build collaborate relationships with peers and other staff members to achieve departmental and corporate objectives.

TRAVEL:

+ Travel required as needed between Elk Grove and Sacramento locations.

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Monday - Friday

Weekend Requirements:

None

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $24.58 to $30.72 / hour

_The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package._

About the Company

Sutter Health

Sutter Health has a long history in California. Some of our facilities have been providing care in the communities we serve for more than 100 years. Today, we’re proud to partner with more than 12,000 doctors to care for more than 3 million people.

We’re inspired by our Northern California community and work tirelessly to deliver top-rated, affordable healthcare. Doctors, hospitals, care teams and employees in the Sutter Health network are always looking for new, meaningful ways to care for you and your loved ones. We believe that every moment matters when it comes to helping you live a longer, healthier and happier life.

Our not-for-profit network delivers top-rated, personalized care in more than 100 Northern California communities. Recently ranked among the Top 15 Health Systems in the nation by Truven Health Analytics™, our team of more than 50,000 doctors, employees and volunteers partner to spread innovation, improve access to healthcare services and put our patients’ needs first—all to achieve the highest levels of quality, access and affordability.

COMPANY SIZE

10,000 employees or more

INDUSTRY

Healthcare Services

EMPLOYEE BENEFITS

Professional Development, 401K, Flexible Spending Accounts, Retirement / Pension Plans, Tuition Reimbursement, Life Insurance

FOUNDED

1921

WEBSITE

https://jobs.sutterhealth.org/