The Patient Services Representative role focuses on delivering compassionate, patient-centered registration experiences in healthcare settings.
Responsibilities include providing engaging interactions, ensuring accurate patient registration, verifying insurance, obtaining necessary signatures and documentation, and supporting compliance with healthcare regulations.
The role involves effective communication, multitasking, and teamwork, with an emphasis on empathy, quality service, and adherence to policies.
Requirements include a high school diploma, 6+ months of customer service experience, strong communication skills, attention to detail, and the ability to learn hospital protocols and technology.
Preferred skills involve experience in hospital registration, insurance knowledge, and understanding of revenue cycle processes.
The salary range is $21.00 to $23.00 per hour, varying based on experience and location.