We are seeking a Patient Services Representative to serve as the first point of contact for patients and visitors. This role is responsible for providing exceptional customer service, supporting front-office operations, and ensuring a positive patient experience. The ideal candidate will have prior healthcare experience, strong communication skills, and the ability to thrive in a fast-paced clinical environment.
This is an excellent contract-to-hire opportunity with a leading healthcare organization, offering the potential for long-term career growth while making a meaningful impacton the patient experience
Location: Dallas, TX 75228
Schedule: Monday – Friday, 8:00 AM – 5:00 PM (Lunch: 12:00 PM – 1:00 PM)
Employment Type: Contract-to-Hire
Pay Rate: $ 19.08/hr.
Key Responsibilities
Greet and assist patients, visitors, and providers in a professional and friendly manner
Schedule, confirm, and coordinate patient appointments
Answer incoming phone calls and direct inquiries appropriately
Verify patient demographics, insurance information, and eligibility
Register new patients and update existing patient records
Collect copays and process patient payments as required
Maintain accurate documentation and patient records in electronic systems
Coordinate with clinical and administrative staff to support efficient patient flow
Address patient concerns and provide excellent customer service
Ensure compliance with HIPAA and organizational policies
Required Qualifications
Minimum of 1 year of healthcare, medical office, or patient-facing experience
Strong customer service and communication skills
Experience with appointment scheduling and patient registration
Ability to multitask in a busy clinic environment
Basic computer proficiency and data entry skills
High attention to detail and organizational skills
Preferred Qualifications
Previous experience in a physician practice, clinic, or healthcare setting
Familiarity with electronic medical records (EMR/EHR) systems
Experience verifying insurance benefits and patient eligibility
Bilingual skills are a plus
Why work for Adecco?
· Weekly Pay
· 401(k) Plan
· Skills Training
· Excellent medical, dental, and vision benefits
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
IMPORTANT: This role is being recruited for by Adecco's Healthcare & Life Sciences division, not your local Adecco Branch Office.
For opportunities available at Adecco Healthcare & Life Sciences go to
Equal Opportunity Employer/Veterans/Disabled. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit . The Company will consider qualified applicants with arrest and conviction record.
Pay Details: $19.08 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.