Customer Support/Service, Electronic Medical Records, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, High School Diploma, Life Insurance, Medical Billing, Medical Records, Occupational Therapy, Operations Management, Patient Assessment, Patient Care, Patient Registration, Physical Therapy, Record Keeping, Telephone Skills
LOCATION
Bronx, New York
POSTED
10 days ago
Overview:
Patient Services Representative
Job Location: 1250 Waters Place, Tower 1 Suite 501 Bronx, NY
Job Type: Full-Time (Mon-Thu 10AM-6:30PM Fri 9AM-5:30PM ; 40 hours per week. Will further discuss work schedule during interview.)
Salary: $19.00/hour (commensurate with experience)
Competitive salary Employee-centric work culture from the top, down!
Medical, dental, vision, STD, LTD insurances
Generous PTO
401(k) Employer Matching
Free Life Insurance
Parental Perks!
And more!
Responsibilities:
You’ll achieve success by:
Manage front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer service
Verify insurance, process authorizations, and collect payments to ensure smooth billing and patient access to care
Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents
Answer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience
Qualifications:
High School Diploma/GED required
Basic office and customer service skills
Previous experience in a similar role desired but not required
Who We Are:
Motion PT Group is a member of the Confluent Health family of companies, we’re more than just physical and occupational therapists – we're movement makers. Experience what it takes to empower patients to get back to what moves them.
About:
Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at