Artificial Intelligence (AI), Co-Payments, Compensation and Benefits, Epic Systems, EpicCare Link, Health Insurance, Insurance, Medical Office, Medical Records, Medicine, Outpatient Care, Patient Assessment, Patient Care, Reconciliation
LOCATION
Los Angeles, CA, CA
POSTED
8 days ago
Duration: 04+ Months
Job Description: • 1 year of recent experience working in an outpatient clinic or medical office setting
• Ability to read, understand, and respond to detailed oral and written instructions.
Responsibilities:
Primary point of contact for patient relations in person and by phone.
Greet patients and assist in resolving patient concerns and escalating as appropriate
Check patients in/out and collect co-payments, give receipts, and reconcile payments
Verify patient demographics and insurance information in CS-Link/Epic
Schedule appointments and complete patient registration
Process and track referrals and authorizations for various insurance types
Handle patient/provider correspondence
Explains polices, procedures, or services to patients
Experience:
Required: 1 year of recent experience working in an outpatient clinic or medical office setting
Preferred: 2+ years’ recent experience working as a Patient Service Representative
Skills:
Experience with medical insurance, referral processes, and benefit plans
Experience with CS-Link/Epic
Ability to read, understand, and respond to detailed oral and written instructions
Education:
High School Diploma/GED
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.
AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.