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Patient Services Rep

RWJ Barnabas Health Medical Inc

NJ

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JOB DETAILS
SALARY
$20.63–$25.71 Per Hour
SKILLS
Accounting, Administrative Skills, Anesthesiology, Behavioral Health, Calendar Management, Case Management, Certified Nursing Assistant (CNA), Communication Skills, Community Health, Critical Care, Customer Support/Service, Dental Insurance, Detail Oriented, Dialysis, Dietetics, Dosimetry, Electrocardiogram, Electroencephalography (EEG), Electronic Medical Records, Emergency Care, English Language, Environmental Work, Facilities Engineering, Fax Machines, Finance, Flexible Spending Accounts, Fundraising, Health Informatics, Health Maintenance, Healthcare, High School Diploma, Housekeeping/Cleaning, Human Resources, Information Technology & Information Systems, Insurance, Intensive Care, Leadership, Legal, Licensed Practical Nurse/Licensed Vocational Nurse, Mail Processing, Marketing, Medical Assistance, Medical Office Administration, Medical Records, Medical Terminology, Medical Writing, Multilingual, Multitasking, Nurse Practitioner, Nursing, Nursing Management, Occupational Therapy, Oncology, Operating Room Nursing, Operations Management, Outpatient Care, Patient Assessment, Patient Care, Patient Safety, Pediatric Nursing, Perinatal Nursing, Pharmacy, Physical Therapy, Physician Assistant, Physics, Polysomnography, Prescription Drugs, Presentation/Verbal Skills, Psychiatry and Mental Health, Public/Media/Press/Analyst Relations, Purchasing/Procurement, Radiology, Record Keeping, Retirement Plan, Risk, Social Work, Spanish Language, Speech and Language Pathology, Supply Chain, Surgical Nursing, Team Player, Telemetry Nursing, Telephone Triage, Tuition Reimbursement, Vision Plan, Willing to Travel, Writing Skills
LOCATION
NJ
POSTED
30+ days ago

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Job Details

Patient Services Rep

Req #: 0000247024

Category: Revenue Cycle and Patient Access

Status: Full-Time

Shift: Day

Facility: Barnabas Health Medical Group

Department: Nursing Float Pool

Pay Range: $20.63 - $25.71 per hour

Location:

Ocean and Monmouth Counties, Ocean, NJ 08732

Job Title: Patient Services Rep

Location: Barnabas Health Medical Group

Department Name: Nursing Float Pool

Req #: 0000247024

Status: Hourly

Shift: Day

Pay Range: $20.63 - $25.71 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

The Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations. PSRs prepare for patient visits, triage practice calls, schedule patient appointments, and perform routine clerical tasks. The PSR acts as a practice ambassador, contributing to overall patient experience, safety, and privacy.

Qualifications:

Required:

  • High School Diploma or General Education Degree (GED)
  • Relevant experience and/or training, or equivalent combination of education and experience
  • Demonstrates a clear understanding of the importance of patient satisfaction and safety.
  • Strong oral and written communication skills
  • Attention to accuracy and detail.
  • Able to multitask and work under pressure.
  • The ability to work independently and in a team environment.
  • Excellent customer service
  • Travel will be required.

Preferred:

  • Associate degree or bachelor's Degree
  • Previous medical receptionist experience or background in general office
  • EPIC experience
  • Knowledge of medical terminology and electronic medical record (EMR) systems
  • Bilingual in Spanish and English

Scheduling Requirements:

  • Shift Working: Shifts will vary between 7:00AM-3:30PM, 8:00AM-4:30PM, 9:00AM-5:30PM and 10:00AM-6:30PM
  • Day Shift, Full-Time
  • Hours are subject to change based off practice needs.
  • Must be able to travel to Ocean and Monmouth County

Essential Functions:

  • Performs patient check-in and check-out functions.
  • Answers routine questions in person and over the telephone
  • Performs basic clerical functions such as copying, scanning, faxing, sorting, and distributing mail.
  • Creates and maintains health record information, files, and organizes as needed.
  • Coordinates with insurance providers and handles pre-authorizations and certifications as necessary.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health.

  • Paid Time Off (PTO)
  • Medical and Prescription Drug Insurance
  • Dental and Vision Insurance
  • Retirement Plans
  • Short- & Long-Term Disability
  • Life & Accidental Death Insurance
  • Tuition Reimbursement
  • Health Care/Dependent Care Flexible Spending Accounts
  • Wellness Programs
  • Voluntary Benefits (e.g., Pet Insurance)
  • Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Equal Opportunity Employer

RWJBarnabas Health is an Equal Opportunity Employer

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About the Company

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RWJ Barnabas Health Medical Inc