PATIENT SERVICES MANAGER

Compass Group USA

Charlotte, NC

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JOB DETAILS

SKILLS

Acute Care, Clinical Practices/Protocols, Coaching, Electronic Medical Records, Email Management/Administration, Employee Benefits, Federal Laws and Regulations, Flexible Spending Accounts, Food Services, Frequently Asked Questions (FAQ), HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Hospital, Hospital Systems, Insurance, Leadership, Maintain Compliance, Microsoft Office, Nutrition, Patient Care, Performance Management, Quality Assurance, Quality of Care, Regulatory Compliance, ServSafe Certification, Staff Policies, State Laws and Regulations, Team Lead/Manager

LOCATION

Charlotte, NC

POSTED

Today

Morrison HealthcareMorrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation's largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare's Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com.Job SummaryPatient Services Manager (Acute Care)Charlotte, NC$65,000 - $80,000 (based on experience)Relocation Assistance AvailableWe're seeking a hands-on Patient Services Manager to lead our patient dining program in a fast-paced acute care hospital in Charlotte, NC. This is a highly visible role focused on team leadership, operational excellence, and delivering a top-tier patient experience.Key Responsibilities* Lead, coach, and develop patient services team members* Oversee daily patient meal service in alignment with clinical standards* Ensure compliance with dietary restrictions and modified diets* Drive patient satisfaction and implement service improvements* Maintain compliance with HIPAA, regulatory, and accrediting standards* Partner with clinical staff to enhance patient-centered care* Support Quality Assurance and Performance Improvement initiativesQualifications* Associate's degree + 1 year of experience OR Bachelor's in Food Service, Nutrition, or related field* 1+ year of food service management experience (acute care preferred)* CDM, DTR, or RD preferred* ServSafe certification a plus* Proficient in Microsoft Office, EMR, and diet office systemsWhy Join Us* Competitive salary with growth opportunity* Relocation assistance available* Direct impact on patient satisfaction and hospital experience* Leadership role with strong visibility and career advancementApply to Morrison Healthcare today!Morrison Healthcare is a member of Compass Group USAClick here to Learn More about the Compass StoryAssociates at Morrison Healthcare are offered many fantastic benefits.* Medical* Dental* Vision* Life Insurance/ AD* Disability Insurance* Retirement Plan* Flexible Time Off* Paid Parental Leave* Holiday Time Off (varies by site/state)* Personal Leave* Associate Shopping Program* Health and Wellness Programs* Discount Marketplace* Identity Theft Protection* Pet Insurance* Commuter Benefits* Employee Assistance Program* Flexible Spending Accounts (FSAs)Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.Certain positions may require Florida Level 2 background screening. Details: are accepted on an ongoing basis.Morrison Healthcare maintains a drug-free workplace.Req ID: 1530890Morrison HealthcareMICHAEL GREMBA[[req_classification]]

PATIENT SERVICES MANAGER

Compass Group USA

Charlotte, NC

About the Company

Compass Group USA

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