Patient Services Coordinator/UKHC

Posting Details

Posting Details

Job Title Patient Services Coordinator/UKHC Requisition Number RE54218 Working Title Patient Services Coordinator - Bone and Mineral Metabolism Clinic Department Name M5500: AMB - Internal Medicine Work Location Lexington, KY Grade Level 07 Salary Range $17.50-27.31/hour Type of Position Staff Position Time Status Full-Time Required Education

HS

Click here for more information about equivalencies: https://hr.uky.edu/employment/working-uk/equivalencies Required Related Experience

5 yrs

Required License/Registration/Certification

None

Physical Requirements

The physical requirements for this position include regularly sitting, standing, walking, with some pushing, pulling, and/or lifting objects weighing up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 25lbs.

Shift

Monday - Friday, Day Shift; primarily 8:00AM - 5:00PM (40 hrs/wk); other hours/schedule as needed

Job Summary

This position is located within the Bone and Mineral Metabolism Clinic. This position is responsible for coordinating patient services, which includes, but is not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls.

Skills / Knowledge / Abilities

MS Windows, EPIC, Telephone etiquette, customer service

Does this position have supervisory responsibilities? No Preferred Education/Experience

Previous experience in customer service, medical office, or care coordination experience.

Deadline to Apply 06/25/2026 Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• • How many years of paid work experience do you have in scheduling patient services or procedures?

• None

• More than 0, up through 1 year

• More than 1 year, up through 3 years

• More than 3 years up through 5 years

• More than 5 years

• • How many years of paid work experience do you have in customer service?

• None

• More than 0, up through 1 year

• More than 1 year, up through 3 years

• More than 3 years up through 5 years

• More than 5 years

• • Please indicate your years of full-time, paid employment experience working with a multi-disciplinary medical team.

• None

• More than 0, up through 1 year

• More than 1 year, up through 3 years

• More than 3 years, up through 5 years

• More than 5 years

• • Please choose the answer that best describes your years of paid, full-time computer experience in a healthcare setting with scheduling, obtaining authorizations, and/or electronic medical records.

• None

• More than 0, up through 1 year

• More than 1 year, up through 2 years

• More than 2 years, up through 3 years

• More than 3 years

• • Please indicate your years of full-time, paid employment experience working as a CMA, SRNA, or Clinical Services Technician.

• None

• More than 0, up through 1 year

• More than 1 year, up through 3 years

• More than 3 years, up through 5 years

• More than 5 years

Applicant Documents

Required Documents

• Resume

Optional Documents

• Cover Letter