Billing, Calendar Management, Co-Payments, Coding Standards, Communication Skills, Computer Software, Current Procedural Terminology (CPT), Demographics, Documentation Standards, Epic Systems, Healthcare Software, ICD-9, Maintain Compliance, Medical Office, Medical Records, Medical Terminology, Medicine, Obstetrics and Gynecology, Organizational Skills, Patient Care, Patient Follow-up, Presentation/Verbal Skills, Problem Solving Skills, Process Management, Psychiatry and Mental Health, Reimbursement, Team Player, Time Management, Tuition Fees
What We Offer
At Novant Health, We offer competitive pay and a comprehensive benefits package designed to support our team members personally and professionally. Benefits begin on day one and include:
- Day one medical, dental, and vision coverage
- Pre-paid tuition through Future Forward
- A predictable schedule
- Paid time off and paid parental leave
- Retirement savings with company match
- Well-being and mental health resources
What You'll Do
Job responsibilities include:
- Manage and process patient referrals, ensuring timely coordination and follow-up.
- Assist with scheduling appointments, including coordinating availability and confirming details with patients and providers.
- Work assigned Claim Edit workqueues, reviewing claims for accuracy and making necessary corrections to support proper billing and reimbursement.
- Monitor and resolve Charge Review workqueues by verifying charges, identifying discrepancies, and ensuring compliance with documentation and coding standards.
What We're Looking For
- Education: High School Diploma or GED, required.
- Experience: Three years of experience in a medical office setting, required. Other related experience may be considered in lieu of medical office experience.
- Additional Skills (required): Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires understanding of CPT and ICD9-CM coding processes. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.
- Additional Skills (preferred): Proficient in the use of all computer software utilized in the practice.
Why Choose Novant Health?
At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.
Job Opening ID
170400
N
Novant Health Inc
We are an integrated system of physician practices, hospitals, outpatient centers, and more – each element committed to delivering a remarkable healthcare experience for you and your family. With world-class technology, personal connections, and care that’s easier to access and understand, Novant Health is with you every step of the way on your journey to health and wellness.
10,000 employees or more
https://www.novanthealth.org/