Co-Payments, Compensation and Benefits, Epic Systems, EpicCare Link, Health Insurance, Insurance, Medical Office, Medical Records, Medicine, Organizational Skills, Outpatient Care, Patient Assessment, Patient Care, Reconciliation
LOCATION
Irvine, CA
POSTED
8 days ago
Required Qualifications: • HSD/GED • Experience with medical insurance, referral processes, and benefit plans • 2 years of recent experience working in an outpatient clinic or medical office setting • Ability to read, understand, and respond to detailed oral and written instructions • Experience with CS-Link/Epic
Job Duties: • Primary point of contact for patient relations in person and by phone • Greet patients and assist in resolving patient concerns and escalating as appropriate • Check patients in/out and collect co-payments, give receipts, and reconcile payments • Verify patient demographics and insurance information in CS-Link/Epic • Schedule appointments and complete patient registration • Process and track referrals and authorizations for various insurance types • Handle patient/provider correspondence • Explains polices, procedures, or services to patients • Sanitize workspace using provided supplies and following department guidelines