Surgical Institute of Reading Physical Therapy has an immediate need for a full time Patient Service Specialist!
Welcome to Surgical Institute of Reading
Surgical Institute of Reading (SIR) Physical Therapy is a leading outpatient orthopedic clinic dedicated to delivering high-quality, patient-centered care. Our clinics have won Best of Berks for Rehabilitation Services for 4 years straight. We specialize in treating musculoskeletal conditions and sports injuries, helping patients return to their optimal level of function and wellness.
Patient Service Specialist at Surgical Institute of Reading Physical Therapy
Responsible for greeting patients, scheduling patients, answering telephones, insurance verification and upfront collections.
Essential Job Duties and Responsibilities:
- Answer multi-line phones.
- Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data.
- Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents
- Process payments from patients for co-pays and uninsured visits
- Schedule appointments for new and recurring patients based availability
- Maintain hard copy patient records as well as the files stored in our EHR
- Provide patients with support and guidance as needed
Qualifications:
- High school diploma or equivalent
- Must exhibit a pleasant, warm disposition and a willingness to help others.
- Must respect the responsibilities of the position.
- Must display initiative in assisting patients while respecting their rights to privacy and confidentiality.
- Must have a knowledge of the philosophy, policies and procedures of the facility, and promote same.
- Must be flexible and willing to help in all other areas.
Benefits
USPI offers the following benefits, subject to employment status:
- Medical, dental, vision, disability, and life insurance
- Paid time off (vacation & sick leave) – Starting PTO accrual is 15 days per year.
- 401k retirement plan
- Paid holidays
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
Who We Are
At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.
USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.
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United Surgical Partners International
Strength in Numbers
United Surgical Partners International (USPI) and Tenet have combined forces to create the nation’s largest ambulatory surgery provider. Our combined network of exceptional surgical and imaging facilities includes approximately 20 imaging centers, and over 265 short-stay surgical facilities. Together, our partnerships include 50 health systems and more than 4,000 physicians.
Nationwide Experience
Our partners deliver high quality ambulatory solutions in safe, efficient and caring USPI facilities in communities of every size across 29 states. Our physician partners are focused on providing quality patient care, in part because they are invested in their USPI facility. We provide the infrastructure and support they need to perform their best. This is one of the advantages of partnering with USPI.
Quality Patient Services
We share a vision with our physician and health system partners. Our goal is to provide the quality of healthcare services we would insist upon for our own families. Since our founding in 1998, this goal has helped us grow exponentially. Today, our strategic joint venture with Tenet establishes USPI as one of the nation's leading providers of ambulatory solutions.
Operating Excellence
Our size and experience in developing and operating ambulatory facilities and strategic vision allow our facilities to achieve both high patient satisfaction and solid financial results. Moreover, because we engage physicians in the governance and growth of the facility, we also achieve excellent clinical outcomes.