Patient Service Representative/Main Campus

Children's Hospital of Philadelphia

Philadelphia, PA

JOB DETAILS
SALARY
$20.55–$25.69 Per Hour
SKILLS
Administrative Skills, Calendar Management, Clinical Support, Communication Skills, Customer Support/Service, Demographics, Diversity, Epic Systems, HIPAA (Health Insurance Portability and Accountability Act), Healthcare Customer Service, High School Diploma, Hospital, Insurance, Operational Support, Patient Care, Telephone Skills, Telephone Triage
LOCATION
Philadelphia, PA
POSTED
1 day ago

Seeking patient services representatives with strong Epic skills to manage high-volume, fast-paced environments. The role involves greeting patients, collecting and entering demographic and insurance info, processing payments, scheduling appointments, answering calls, and handling administrative tasks in compliance with HIPAA. Responsibilities include verifying insurance, obtaining referrals, triaging calls, and supporting clinical staff during shifts. Candidates need a high school diploma, at least one year of healthcare customer service experience, Epic experience preferred, and excellent communication skills. Shifts are full-time or part-time, including second shift, with a focus on diversity and inclusion. The position offers a salary range of $20.55 - $25.69/hour, with vaccination requirements for COVID-19 and influenza. The role aims to deliver compassionate, efficient patient care and support hospital operations.

About the Company

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Children's Hospital of Philadelphia