Patient Service Representative

Overview

We are seeking a Patient Service Representative, sometimes referred to as a Hospital Admission Representative. The Patient Service Representative collects and verifies patient demographic and insurance information while ensuring eligibility, benefits, and authorizations are accurately obtained. The Patient Service Representative collaborates closely with the Admitting team and communicates effectively with patients across all age groups.

Shifts Available: Days

Employment Type: Full Time

Hours: 8:00am to 4:30pm

Location: Providence Medical Center, Cardiology Clinic, Kansas City, KS

Here are some of the benefits of working at Prime Healthcare:

• Health, dental, and vision insurance options
• Paid vacation, sick time and holidays
• Bereavement leave, FMLA and other leave options
• Employer 401K options
• Tuition reimbursement options
• Life, disability, and other insurance options
• Many other amazing benefits

Responsibilities

Essential Duties and Responsibilities (includes, but not limited to):

• Interview patients or authorized representatives to gather accurate demographic and insurance information
• Verify insurance eligibility, benefits, and required authorizations
• Enter and retrieve patient data using computerized systems
• Communicate clearly with patients using age-appropriate techniques across all life stages
• Support Admitting department operations, including reception, PBX functions, and special assignments

Qualifications

EDUCATION, EXPERIENCE, TRAINING 1. Previous experience in a medical setting, preferred.2. Knowledge of medical terminology preferred.3. High School Diploma or Equivalent preferred.4. Customer Service experience preferred.

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Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf