This full-time Patient Service Representative role involves performing office functions for a multi-physician outpatient practice.
They serve as a liaison between patients, visitors, and the organization, providing high-quality customer service and maintaining confidentiality in compliance with HIPAA.
Responsibilities include patient registration, appointment scheduling, insurance verification, payment collection, and handling referrals.
The role requires effective communication, teamwork, integrity, and compassion, with a focus on patient-centered care.
Qualifications include a high school diploma or GED.
Work conditions may involve exposure to noise, odors, temperature extremes, and physical activity such as lifting.
The position offers opportunities for professional growth within a community-focused hospital in Portland, Maine.